Nothing means more to us than customer satisfaction.
Since 2009, we've been helping our customers successfully purchase properties or refinance their mortgages by providing the best personalized service and by making sure all of their mortgage needs are met.
Check out what past customers have said about working with us...
Overall Rating:
240 Review(s)
4.98
Courtney G
September 15, 2023
Lisa Marie is very knowledgeable and made everything as easy as possible. She took time to explain things and was such a Gem to work with. I enjoyed working with her, and appreciate all of the time she took out of her busy day for me!
Reply from Lisa-Marie Thompson: Thank you so much for your kind words, Courtney. I'm thrilled to hear that you found our time together beneficial. Your satisfaction is my top priority, and it's wonderful to know that I was able to make the process easy for you. I truly enjoyed working with you as well and am always here to help whenever you need. Your feedback is greatly appreciated!
Kennerth G
September 10, 2023
Always a pleasure working with you.
Jeff Dillon
September 10, 2023
If you have need for a loan Lisa-Marie can get it done with a very good Team! You will be in good hands with all of them even if you need more documents!! Thanks to all of them and their 5 star service !
Jeffrey Phillip D
September 10, 2023
WOW WOW WOW THIS TEAM EFFORT WAS OUT OF THIS WORLD! We are very busy and these people made this easy and well kinda fun at times! I can't thank all of you enough for your time. We have done several of these type of transactions and this one was great you can count on Lisa-Maries Team to get it done!
Reply from Lisa-Marie Thompson: Thank you so much for your glowing review, Jeffrey! I'm thrilled to hear that you had such a positive experience with our team at Primary Residential Mortgage, Inc. We strive to streamline the process and make it as enjoyable as possible, even for those with the busiest of schedules. Your kind words truly make our day. We take great pride in our team's commitment to our clients and are so glad you felt that in your interactions with us. Please know your trust in us means the world. Looking forward to assisting you in the future!
Kay M
September 6, 2023
I appreciate the timely updates and communication. You were always quick to respond and willing to go the extra mile to provide the best for our mutual clients and myself.