Nothing means more to us than customer satisfaction.
Since 2009, we've been helping our customers successfully purchase properties or refinance their mortgages by providing the best personalized service and by making sure all of their mortgage needs are met.
Check out what past customers have said about working with us...
Overall Rating:
238 Review(s)
4.98
Yasir S A
March 4, 2024
Great individualized financial advising
Reply from Lisa-Marie Thompson | Loan Officer Outside Sales | Primary Residential Mortgage, Inc.: Thank you so much Yasir for trusting me. I know you had many lenders to choose from and I am honored you chose us.
Yvonne G
February 26, 2024
As always it is such a pleasure to work with Lisa Marie "The Mortgage Lady". Her and her team took such good care of my clients that the entire home buying process was a breeze. When she says they can close in 15 days she is not kidding! Working with Lisa Marie always makes my offers stand out above the rest! She not only talks the talk, but walks the walk!
Reply from Lisa-Marie Thompson: Thank you so much, Yvonne, for your glowing review and 5-star rating. It's heartwarming to read your kind words about me and my team at Primary Residential Mortgage, Inc. We always strive to make the home buying process as smooth and efficient as possible, and comments like yours make our efforts worthwhile. I'm thrilled that we were able to close in 15 days and make your offers stand out. Look forward to continuing to serve your mortgage needs in the future!
David McFarland
February 22, 2024
This is an excellent top-notch group. Smooth and fast. Responsive and clear with coordinating all that needs to be done.
David Cannon M
February 22, 2024
She knows her business. She is experienced and confident. She and her team are very responsive and proactive. Excellent communication.
Reply from Lisa-Marie Thompson: Thank you, David, for your generous review and the perfect rating. I'm thrilled to hear about your positive experience with my team and me at Primary Residential Mortgage, Inc. Our priority is to provide excellent service and clear communication to our customers. Your feedback validates our efforts, and it is greatly appreciated. We look forward to serving your mortgage needs in the future.
Lindsey B
January 18, 2024
Lisa-Marie was great in explaining all our options and her team was amazing at keeping us connected every step of the way.
Reply from Lisa-Marie Thompson: Thank you so much, Lindsey, for your kind words and the five-star rating! I'm thrilled that you appreciated our communication throughout the process. My team and I strive to provide all our clients at Primary Residential Mortgage, Inc. with clear, timely information. If you ever have more questions about your mortgage options in the future, don't hesitate to reach out. Thanks again for choosing us!