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Client Reviews

Nothing means more to us than customer satisfaction.

Since 2009, we've been helping our customers successfully purchase properties or refinance their mortgages by providing the best personalized service and by making sure all of their mortgage needs are met. 

Check out what past customers have said about working with us...

Overall Rating:

330 Review(s)
4.92
Griffin S January 7, 2024
Zari was amazing! She explained everything very well, this was my second time buying a home and I felt much more informed about the entire loan process than my previous experience with another lender. My wife and I will definitely use Zari again in the future and can’t recommend her enough! Thanks Zari! -The Smits
Reply from Zari Mootz: I'm absolutely thrilled to hear that you had such a positive experience, Griffin! It's always my priority to ensure my clients have complete understanding of the loan process, and I'm glad you felt well-informed throughout. I look forward to assisting you and your wife with any future mortgage needs. Thank you so much for your kind words and the five-star rating, it truly means the world to me. -Zari Mootz, Primary Residential Mortgage, Inc.
Rita Marie T December 24, 2023
We made the big decision to move from Minnesota to Oregon. There were a ton of logistics buying and selling homes in two states and Zari was instrumental in helping us secure our dream home in Oregon. Her knowledge, great communication and professionalism were amazing! We so very highly recommend her!
Reply from Zari Mootz: Thank you so much, Rita, for your generous review and high rating. I'm delighted to hear that you found my knowledge and communication helpful during your move from Minnesota to Oregon. It was my pleasure to assist you in securing your dream home. Your recommendation is greatly appreciated and I look forward to the opportunity to work with you again in the future. Best wishes in your new home! - Zari Mootz, Primary Residential Mortgage, Inc.
Darren J December 22, 2023
Very easy to reach and communicate with. She was always quick to call back if she wasn't immediately available.
Reply from Zari Mootz: Thank you so much, Darren, for your glowing review and top rating. I strive to be readily available for all my clients and respond promptly to all inquiries. I'm so pleased to hear that you appreciated this aspect of my service. I look forward to working with you again at Primary Residential Mortgage, Inc. Best wishes! - Zari Mootz
Jerome Franklin B November 11, 2023
Her work ethic, and determination to make things happen was just what I look for in someone!
Reply from Zari Mootz: Thank you so much for the wonderful review, Jerome! I'm delighted to hear that you appreciated my work ethic and determination. Here at Primary Residential Mortgage, Inc., we strive to make things happen for all our clients. Your feedback is greatly appreciated and it was a pleasure working with you. Looking forward to assisting you again in the future.
James Dylan P November 2, 2023
Zari was fantastic all throughout the process. Would highly recommend her. Very knowledgeable and a pleasure to work with.
Reply from Zari Mootz: Thank you so much for your positive feedback, James. I'm thrilled that you had a great experience during the process. Working with clients like you makes my job truly enjoyable. It was my pleasure assisting you with your mortgage needs at Primary Residential Mortgage, Inc. Should you need anything in the future, don't hesitate to reach out. Thank you for recommending me.