Nothing means more to us than customer satisfaction.
Since 2009, we've been helping our customers successfully purchase properties or refinance their mortgages by providing the best personalized service and by making sure all of their mortgage needs are met.
Check out what past customers have said about working with us...
Overall Rating:
334 Review(s)
4.93
Joseph Handy
October 13, 2023
Zari was awesome to work with. My wife and I went from wondering whether we could even afford a home to putting a down payment on an excellent place, under budget, in the space of just a few weeks. Zari gave us detailed & frank information, connected us with a great realtor, and was communicative every step of the way. She was recommended to us by my coworkers and now that we've had the pleasure of working with her I plan to pass on the recommendation in turn.
Heather Michelle F
October 5, 2023
Zari was professional, available, informative, timely, responsive, supportive, and simply a pleasure to work with.
Reply from Zari Mootz: Thank you so much for your kind words, Heather. I'm thrilled to hear that you had a positive experience working with me at Primary Residential Mortgage, Inc. Your satisfaction is my top priority, and it's wonderful to know I was able to meet your expectations in terms of professionalism, responsiveness, and support. It was truly a pleasure working with you as well. I am here for any future mortgage needs you may have. Thank you again for your generous review and the 5-star rating.
Jimena H
October 2, 2023
Efficient & quick. Always trying to help. Also, explained as many times it was necessary. Was honest since the beginning & told us how we could improve our credit.
Reply from Zari Mootz: I'm so glad to hear that you had a positive experience with us, Jimena! We strive to provide efficient, honest service and it's wonderful to know that came through in your interactions. Your kind words are greatly appreciated. Remember, we're here to assist you with any future mortgage needs. Thanks again for the glowing review and the 5-star rating!
Bryan A
September 29, 2023
Did a great job, always on top of everything. She never waisted our time and I’m really grateful that she did everything to get use the best loan. Thank you Zari.
Reply from Zari Mootz: I'm incredibly grateful for your kind review, Bryan. It was genuinely my pleasure to assist you throughout the mortgage process. I always strive to ensure my clients get the best loan possible, and I'm thrilled to hear you felt this during our time working together. It's feedback like yours that drives me to keep delivering top-notch service. Thank you for choosing me and Primary Residential Mortgage, Inc. for your mortgage needs. Please don't hesitate to reach out if you have any future inquiries.
Pashia F
September 26, 2023
We worked really well together, and she sped along the process, even when we encountered a couple bumps in the road. Have already recommended her to friends and co-workers.