Nothing means more to us than customer satisfaction.
Since 2009, we've been helping our customers successfully purchase properties or refinance their mortgages by providing the best personalized service and by making sure all of their mortgage needs are met.
Check out what past customers have said about working with us...
Overall Rating:
623 Review(s)
4.9
John B
February 26, 2024
It's always great to work with Jeff! He's always available to answer any of my questions as well as questions from my clients.
Reply from Jeff Gunther: I'm thrilled to hear that you had such a positive experience working with me at Primary Residential Mortgage, Inc. I make it a priority to be available for all questions and concerns my clients may have and I'm glad that was evident in your interactions with me. Thank you for your high rating and kind words, John. I look forward to continuing to assist you in the future.
Raymond Vincent A
February 19, 2024
Incredibly responsive, efficient, service oriented. Fully appreciated the urgency of our needs. Also extremely personable and available at all times!
Reply from Jeff Gunther: I can't begin to express how much your kind words mean to me, Raymond. I'm thrilled to hear that you had such a positive experience with our services at Primary Residential Mortgage, Inc. Understanding your urgency and being accessible at all times is part of our commitment to providing excellent service. Thank you for your 5-star rating! It's reviews like yours that inspire me to continually strive for excellence. Looking forward to assisting you with any future mortgage needs.
Irena Sophia Maria M
February 17, 2024
Jeff and Brittany were incredibly helpful and available at all hours of the day. They never thought that questions were silly. They helped when I could not get the technology to work for me. They found work-arounds to facilitate the process. Much appreciated!
Reply from Jeff Gunther: I'm truly humbled by your kind words, Irena. It was our pleasure to assist you throughout the process. Brittany and I always strive to be available to answer any questions and are glad to hear you found our solutions helpful. Technology can be tricky, and we always aim to make the process as seamless as possible. Your positive feedback is much appreciated! Thank you for choosing Primary Residential Mortgage, Inc., and we look forward to serving any future needs you may have. - Jeff Gunther
Joshua Kyle F
February 13, 2024
It’s been a pleasure working with Jeff and his team. He has a wealth of knowledge and even passed on some great advice for us. I’d highly recommend speaking with him if you’re interested in finding a lender.
Reply from Jeff Gunther: I'm thrilled to hear such positive feedback, Joshua! It was my pleasure to assist you and provide advice that made your experience more beneficial. This is the standard we strive for at Primary Residential Mortgage, Inc. Thank you for your kind words and for placing your trust in us. Don't hesitate to reach out if you need anything in the future.
Colleen Marie C
February 5, 2024
Overall great experience. Communication was wonderful and my closing process went very fast, smooth and easy!
Reply from Jeff Gunther: Thank you for your kind words, Colleen! It was fantastic working with you. I'm delighted to hear that your closing process went fast, smooth, and easy. Excellent communication is always a top priority for us at Primary Residential Mortgage, Inc. Your feedback is deeply appreciated. Please feel free to reach out if you need anything in the future. Thanks again!