Nothing means more to us than customer satisfaction.
Since 2009, we've been helping our customers successfully purchase properties or refinance their mortgages by providing the best personalized service and by making sure all of their mortgage needs are met.
Check out what past customers have said about working with us...
Overall Rating:
623 Review(s)
4.9
Hanna G
March 13, 2024
Being first time homebuyers, we were nervous about the loan process and finances. From our first meeting with Jeff, we felt much more at ease. Every single member on his team worked tirelessly to make sure we closed on time and that all of our questions were answered. Jeff went above and beyond to help secure our contract in our new home and his team communicated with us clearly from contact to closing. We cannot thank them enough for their hard work and support in this. Throughout the process we shopped other lenders however none could compare to Jeff and his team when it came it responsiveness, communication and efficiency. Thank you so much!
Reply from Jeff Gunther: Hanna, thank you so much for leaving such a detailed review. It was a pleasure to assist you as first-time homebuyers and I'm glad we could alleviate some of the anxieties that naturally come with the process. At Primary Residential Mortgage, Inc., we strive to ensure every client is comfortable and well-informed from beginning to end. I'm pleased to hear that you appreciated our communication and efficiency, as these are qualities we hold in high regard. We wish you all the best in your new home and are here if you need anything else in the future. Thanks again for choosing us as your trusted lending team!
Gabriella O
March 12, 2024
Jeff is extremely knowledgeable, approachable, patient. I could tell from our first conversation that Jeff had our best interest in mind and that never changed throughout our whole homebuying process. I look forward to continuing to work with Jeff in the future.
Reply from Jeff Gunther: Thank you so much, Gabriella, for your kind words and excellent review. It was a pleasure to help guide you through the home buying process. I'm thrilled to hear that you felt supported and well-informed every step of the way. Your trust and satisfaction are my top priorities. I look forward to assisting you in the future with any mortgage needs you may have. Thank you for choosing Primary Residential Mortgage, Inc.
Lauren M
March 11, 2024
Jeff and his team were always very responsive to questions whenever we had them. We knew if we weren’t clear on something, we could always ask and get help.
Reply from Jeff Gunther: Thank you, Lauren, for your fantastic review! I'm thrilled to hear that you found our team responsive and helpful. Understanding your needs and queries is our top priority at Primary Residential Mortgage, Inc. It was a pleasure to work with you, and I look forward to the opportunity of assisting you again in the future. Always feel free to reach out with any questions or concerns. Thanks again for your trust and this 5-star rating!
Lance T
March 7, 2024
Jeff is great to work with!
Reply from Jeff Gunther: Thank you so much for the glowing review, Lance! It was an absolute pleasure working with you. At Primary Residential Mortgage, Inc., we strive to provide top-notch service to all our clients. Your feedback is greatly appreciated. Looking forward to assisting you again in the future.
Matt S
March 7, 2024
Jeff is a top-notch professional. Timely communication throughout and ahead of every deadline. Highly recommend him and his team!
Reply from Jeff Gunther: I'm truly grateful for your kind words, Matt. It was my pleasure to guide you through the process and meet all your deadlines. Your positive feedback motivates my team and I to continue delivering high-quality service. Thank you for recommending us. Should you need any further services, don't hesitate to reach out. Best, Jeff Gunther, Primary Residential Mortgage, Inc.