Nothing means more to us than customer satisfaction.
Since 2009, we've been helping our customers successfully purchase properties or refinance their mortgages by providing the best personalized service and by making sure all of their mortgage needs are met.
Check out what past customers have said about working with us...
Overall Rating:
623 Review(s)
4.9
Jason Gregory L
September 6, 2023
To say that I was completely satisfied would be an understatement! Jeff and his team went over and beyond and really helped make the whole process super easy. For anyone reading this review to simply put it you will not be disappointed.
Reply from Jeff Gunther: Jason, thank you so much for your 5-star review! I'm thrilled to hear how satisfied you were with the service that my team and I provided. At Primary Residential Mortgage, our main goal is to make the mortgage process as easy as possible for our clients and it's great to hear about your positive experience. Thank you for your trust in us and for recommending our services. I look forward to working with you again in the future.
Lara S
September 5, 2023
Communication was great, it was clear what we needed to do to keep moving forward.
Reply from Jeff Gunther: I appreciate your feedback, Lara. I'm delighted to hear that you found our communication clear and effective. It's always my goal to keep the mortgage process moving forward smoothly at Primary Residential Mortgage, Inc. Your 5-star rating means a lot to me. If you ever need further assistance, don't hesitate to reach out. Thank you for choosing us for your mortgage needs.
BRI Bri
September 4, 2023
Brittany M
September 4, 2023
Jeff was wonderful to work with. He broke everything down for us so that we fully understood the numbers at every stage. We appreciate him always taking the time to get back to our question so quickly. It was a pleasure and made things go smoothly.
Reply from Jeff Gunther: Thank you very much for your thoughtful review, Brittany. It was a pleasure working with you as well. I'm pleased to hear that you found our process to be smooth and our communication to be clear. It's always my goal to ensure that every client understands every aspect of their mortgage plan, so I'm glad to hear that I was successful in that regard with you. Thanks again for choosing Primary Residential Mortgage, Inc. and for taking the time to share your experience. Best wishes on your home journey! - Jeff Gunther
Debbie B
August 30, 2023
As always Jeff Gunther and his team closed on time. The team is efficient and runs like a well oiled machine! I appreciate the teams professionalism and availability. They are top notch!