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Testimonials

Nothing means more to us than customer satisfaction.

Since 2009, we've been helping our customers successfully purchase properties or refinance their mortgages by providing the best personalized service and by making sure all of their mortgage needs are met. 

Check out what past customers have said about working with us...

Overall Rating:

204 Review(s)
4.91
Tapillars
June 30, 2025
Victor made the refinance easy compared to others that I have done, in the past and we were refinancing while we was on vacation. Oh sure it took a little time to get things together on my end, but Victor was completely professional and helped my wife and I every step of the way. Thank you Victor and Cross Country Mortgage.
Ricedrumfish
June 30, 2025
I had been trying for years to get a refinance done on an investment property in Las Vegas with no luck do to an extreme debt to income ratio and being way upside down in the property. I called Cross Country mortgage and was hooked up with Victor. He assured me that even though I had been turned down by CCM. before, that the rules had changed, and he could get it done. Two weeks later, it was done! Life is good!!
User0633011
June 30, 2025
I have used Victor for both a new home purchase and a refinance. Both experiences were excellent! Victor was very honest and upfront about the process and costs involved. He helped me get the best rate while still keeping my upfront costs to a minimum.I would highly recommend Victor services!!!
Mjoseph472
June 30, 2025
Victor was able to complete our refi quickly and efficiently. We started the process wanting to close at the end of the month. Victor was able to get everything done quickly. His knowledge of how to do things was extensive and he communicated with us on a daily basis - and sometimes many times during the day as the final underwriting was taking place. In the end, the loan was completed right on time. I highly recommend Victor as the person for our mortgage needs.*UPDATE* We refinanced again through Victor to get a much lower interest rate. Again, he was exactly like before. Knowledgeable, efficient, fast, and communicative. Our recommendation of Victor has not changed - we highly recommend him.
Samcat26
June 30, 2025
I'm not sure where to begin. I had been trying to refinance my home on and off for over a year. Despite a credit rating of 710 I couldn't get anyone to help for one reason or another. Until I contacted Victor at Cross Country. From the first contact Victor was responsive and told me that he would help. And help he did.It took six weeks from the first phone call until we closed on my cash out refinance. Six weeks!! It was so fast and so painless that I still can't believe it. I got exactly what I needed at a great competitive rate.All through the process Victor kept me in the loop with what I needed to do and the necessary paperwork. Everyone I dealt with at cross country was so professional and responsive. But Victor stood out from anyone I have had professional dealings with in a long time.Any time I had a question I would send Victor an email and I had an answer in minutes. Not hours or days. Minutes. Every single time. He responded quickly and with good humor. And I asked my fair share of questions!I would, and intend to go back to Victor and Cross Country when I need to refinance again. I would highly recommend Victor to anyone looking to buy or refinance a property. Thank you Victor. You helped us when nobody else was inclined to do so. We won't forget to recommend you to everyone we know!
Reply from Owner: Thank you Anthony. It was a pleasure working with you.