Always available for questions at any time, explained things very very clearly so that things were understandable and expectations on our end could be met. Immediately reached out to us after he even got back from vacation. Very professional and we were lucky to have him on our team for this transition.
Reply from Chad Bernard: Thank you so much for your kind words, Sofia. I'm pleased to hear that my service met your expectations. I always strive to provide clear explanations and be available for any questions or concerns that arise. It was a pleasure working with you on your transition. Remember, I'm never more than a phone call away for your mortgage needs. Thanks for choosing Primary Residential Mortgage, Inc.