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Client Reviews

Overall Rating:

366 Review(s)
4.99
Charles B P December 21, 2023
Chad was great! Great communication and always available for help!!! Would highly recommend him!!!
Reply from Chad Bernard: I'm truly humbled by your kind words, Charles. It was a pleasure to assist you throughout the process. I'm thrilled to hear that my communication and availability met your expectations. I strive to provide the best service for my clients and your recommendation means a lot to me. Thank you for choosing Primary Residential Mortgage, Inc. I'm here for any future mortgage needs you may have. Best, Chad Bernard.
Joshua M Z November 20, 2023
He’s very professional but also talks to you like a friend.
Reply from Chad Bernard: I'm absolutely delighted to hear that you had such a positive experience, Joshua. It's my top priority to ensure my clients feel comfortable and valued throughout the entire process. I strive to combine professionalism with a friendly approach, as I believe that this makes all the difference. Thank you for your kind words and stellar rating. It was a pleasure working with you at Primary Residential Mortgage, Inc. Looking forward to our future interactions. Best, Chad Bernard.
Brandy P November 10, 2023
Chad is always very professional and efficient. My clients all love working with him.
Reply from Chad Bernard: I'm thrilled to hear that you had a positive experience working with me, Brandy. Ensuring efficiency and professionalism is of utmost importance to us at Primary Residential Mortgage, Inc. and your kind words are greatly appreciated. I look forward to our continued relationship and assisting with your future mortgage needs. Thank you for the fantastic review and the full 5 stars!
James E K October 25, 2023
Chad was extremely helpful throughout the entire process, from first meeting to the last document signed. With both his and Jeff's help it made a normally very stressful time just a bit easier and gave us the peace of mind that we would be prepared and things would go off without a hitch for the day of signing. Easily our best experience in lending after now our third time around.
Reply from Chad Bernard: I can't thank you enough for such kind words, James. It was truly a pleasure to assist you throughout the lending process. I'm glad to hear that I was able to alleviate some of the stress that typically comes with this process. Jeff and I always aim to ensure a smooth and seamless experience for our clients. Your positive feedback means a lot to us. I hope to have the privilege of working with you again in the future, should you need any further assistance. Best wishes from all of us at Primary Residential Mortgage, Inc.
Kati Pederson October 24, 2023
Chad was so knowledgeable and went above and beyond for us during our home purchase! He was always available and had options for us that we had no idea existed. We could not have been more pleased! Thank you Chad!!!