Nothing means more to us than customer satisfaction.
Since 2009, we've been helping our customers successfully purchase properties or refinance their mortgages by providing the best personalized service and by making sure all of their mortgage needs are met.
Check out what past customers have said about working with us...
Overall Rating:
56 Review(s)
4.93
Maricruz V
March 5, 2024
Professional
Reply from Alberto Marquez: I deeply appreciate your positive feedback, Maricruz. Here at Primary Residential Mortgage, Inc., we strive to provide professional service to all our customers, and I'm glad to hear that your experience reflected this. Again, thank you for the excellent rating and for choosing us for your mortgage needs.
Alberto M
December 7, 2023
Loan officer did great work
Reply from Alberto Marquez: Thank you for your kind review, Alberto. I'm thrilled to hear that you're satisfied with my work as your loan officer. Here at Primary Residential Mortgage, Inc., we strive to provide our clients with the best service possible. It was a pleasure working with you and I look forward to assisting you with any future mortgage needs.
Blake F
November 30, 2023
Al consistently kept me informed throughout the entire process. I truly value and am immensely grateful for his diligent efforts.
Reply from Alberto Marquez | Loan Officer | Primary Residential Mortgage, Inc.: I'm thrilled to hear that you had a positive experience with us at Primary Residential Mortgage, Inc. Keeping clients informed throughout the process is a top priority for me, and I'm glad you appreciated it. Thank you, Blake, for your trust, kind words, and for the perfect star rating. It was a pleasure to serve you.
George W S
November 30, 2023
Al was very professional and always on top of things. I felt very comfortable with the process and will recommend him to any and everybody.
Reply from Alberto Marquez: I'm sincerely grateful for your glowing review, George! It was a pleasure assisting you through the process and I'm delighted to hear that your experience with Primary Residential Mortgage, Inc. was a positive one. Your recommendation means a lot to me. Don't hesitate to get in touch if you need any further help. Thanks again!
Mary Ann W
June 18, 2023
Quick closing with no hassle!
Reply from Alberto Marquez | Loan Officer | Primary Residential Mortgage, Inc.: I'm thrilled to hear you were satisfied with our quick and hassle-free closing process, Mary. Your positive feedback and 5-star rating are greatly appreciated! Here at Primary Residential Mortgage, Inc., we strive to provide the highest quality service in all aspects, so I'm glad to know we were able to meet your expectations. Thank you for your trust in us. Please feel free to reach out if you have any future needs or questions.