Nothing means more to us than customer satisfaction.
Since 2009, we've been helping our customers successfully purchase properties or refinance their mortgages by providing the best personalized service and by making sure all of their mortgage needs are met.
Check out what past customers have said about working with us...
Overall Rating:
56 Review(s)
4.93
Jennifer B
February 1, 2020
Al is the best! Made the process so easy.
Reply from Alberto Marquez: Thank you for your comments on survey. I am glad I could help!
Nathan A
December 12, 2019
Al was a pleasure to work with. He treats his clients with respect and makes you feel like a priority. His responsiveness and willingness to explain everything to me was greatly appreciated. As a first time home buyer the process seemed very stressful, i'm thankful Al made that process so much easier than I imagined it would be.
Reply from Alberto Marquez: Thank you for the wonderful comments on the survey. Let me know if I can help you in the future!
Lynnette M
September 19, 2019
Al met with us multiple times and was available for all (hundreds it seemed) of our questions. Super easy to work with!
Reply from Alberto Marquez | Loan Officer | Primary Residential Mortgage, Inc.: I'm delighted to hear about your positive experience, Lynnette! It was a pleasure to assist with your queries and be of service. At Primary Residential Mortgage, Inc., we aim to make the loan process as simple and efficient as possible. Your feedback and high rating are greatly appreciated. Don't hesitate to reach out if you have any more questions in the future.
Bryan C
May 9, 2019
Each step of my house buying experience was made easy with Alberto Marquez. Al simplified every step for my understanding and made sure I was a prepared for each step in the loan process making me very proactive. With me staying proactive and Al pushing our loan along at the office we were able to make our closing date with ease. I would recommend Al to anyone.
Reply from Alberto Marquez | Loan Officer | Primary Residential Mortgage, Inc.: Thank you so much for the 5-star review, Bryan! I am thrilled to hear that you had a positive experience with the loan process. It was my pleasure to make each step easy to understand for you and help you stay proactive. Your recommendation means a lot to me. We at Primary Residential Mortgage, Inc. always strive to provide the best service for our clients. Congratulations on making your closing date with ease. Looking forward to assisting you in the future, should you need any further support.
Yvette N
May 3, 2019
I had all the help need it, in the process to get my house approved.
Reply from Alberto Marquez | Loan Officer | Primary Residential Mortgage, Inc.: I'm thrilled to hear about your positive experience, Yvette. At Primary Residential Mortgage, Inc., we strive to provide the highest level of assistance throughout the home approval process. Your 5-star rating is greatly appreciated. If you have any further needs or questions, feel free to reach out. Thank you for choosing us for your loan needs.