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Client Reviews

Nothing means more to us than customer satisfaction.

Since 2009, we've been helping our customers successfully purchase properties or refinance their mortgages by providing the best personalized service and by making sure all of their mortgage needs are met. 

Check out what past customers have said about working with us...

Overall Rating:

591 Review(s)
4.89
Amy G November 7, 2023
Great job. I feel the communication could be a little better.
PAULA D November 7, 2023
It was great working with you! Thank you for all your hard work on this one!
Reply from Tenamarie Bushnell: I genuinely appreciate your kind words and high rating, Paula. It was an absolute pleasure working with you as well. Your satisfaction is my top priority and reviews like yours make my job very rewarding. Always feel free to reach out if you need any assistance. Thank you for choosing Primary Residential Mortgage, Inc.
SHARON H November 1, 2023
Didn't take long, Process went great, in timely manner
Reply from Jeffery Richard: I'm extremely delighted to hear about your positive experience, Sharon! Our team at Primary Residential Mortgage, Inc. strives to provide efficient and satisfactory service. Your kind words are greatly appreciated and we aim to continue delivering top-notch services for our valued clients. Thank you for your high rating and fantastic review.
Alvaro M October 18, 2023
Best service ever !!!
Reply from Tenamarie Bushnell: I'm absolutely thrilled to hear that you had such a positive experience, Alvaro! As part of the Primary Residential Mortgage, Inc. team, I'm committed to providing top-notch service for all of our clients. Your wonderful feedback is a testament to this commitment. Thank you for your 5-star rating - it means the world to me. Looking forward to assisting you with any future mortgage needs.
Maria Teresa B October 18, 2023
We have been working with them for a year. They have worked hard to get us what we wanted. When we decided to buy they got us closed in 30 days.
Reply from Tenamarie Bushnell: I'm overjoyed to hear that your experience with us at Primary Residential Mortgage, Inc. was positive, Maria. Working hard for my clients is always a priority, and I'm thrilled I could assist in getting you what you desired. The fact that we managed to close in 30 days reflects our commitment to efficient and effective service. Thank you so much for your generous rating and review. I look forward to the opportunity of working with you in the future.