Nothing means more to us than customer satisfaction.
Since 2009, we've been helping our customers successfully purchase properties or refinance their mortgages by providing the best personalized service and by making sure all of their mortgage needs are met.
Check out what past customers have said about working with us...
Overall Rating:
602 Review(s)
4.89
CLARENCE M
March 30, 2024
OMG! 🙌🙌🙌🙌🙌🙌🙌 Words would never describe how much I appreciate your kindness ,support ,and hospitality shown to my wife and I! So many times I wanted to give in and let it go but you all encouraged me to keep going I’m very grateful to have met you all when we did 🥰! This is a great opportunity for me and my family and I pray that the blessings of the Lord will continue to flow in and over you guys , your family and business and businesses to come. If I could hug you I would because you all are amazing people and amazing at what you do👏👏👏👏👏👏
Reply from Jeffery Richard: Thank you so much, Clarence, for your glowing review. It's incredibly gratifying to know that our hard work and dedication made a significant difference in your journey to homeownership. We at Primary Residential Mortgage, Inc., particularly care about our clients' experiences, and your feedback is an affirmation that we are doing it right. Your kind words and prayers mean the world to us, and I can assure you the feeling is mutual! Remember, if you ever need anything in the future, we're always here to help. Thank you again for your trust and allowing us to be part of this significant moment in your life.
Torrence “Jake” Sheppard
March 18, 2024
By being deployed in Kuwait Mrs Tenamarie made everything easy and sufficient for me and my family. Definitely a top tier experience.
TORRENCE S
March 18, 2024
By me being deployed in Kuwait everything was communicated professionally and expeditiously. Mrs Tenamarie made sure any information I needed or had questions about was provided. I will definitely be doing business again with her. 5 star rating!!!
Reply from Tenamarie Bushnell: I am incredibly grateful for your kind words, TORRENCE. It's a pleasure to know that we were able to provide you with the top-notch service you deserve even while you're deployed in Kuwait. Ensuring that all your questions and concerns were addressed promptly and professionally was my top priority. I look forward to assisting you with your future business. Thank you for giving Primary Residential Mortgage, Inc. and myself a perfect rating. Your satisfaction is our success.
Zoraida R
March 11, 2024
Everyone was so helpful! They answered any questions I had and made this experience so great! I would recommend them to anyone!
Reply from Tenamarie Bushnell: I'm thrilled to hear that your experience with us at Primary Residential Mortgage, Inc. was a positive one, Zoraida! It's always our goal to provide exceptional service and assist in any way we can. Your recommendation means a lot to us. If you have any more questions in the future, don't hesitate to ask! Thank you for taking the time to leave this wonderful review.