Nothing means more to us than customer satisfaction.
Since 2009, we've been helping our customers successfully purchase properties or refinance their mortgages by providing the best personalized service and by making sure all of their mortgage needs are met.
Check out what past customers have said about working with us...
Overall Rating:
681 Review(s)
4.89
AMELIA N July 14, 2024
All I can say is Tenamarie Bushnell is Absolutely Amazing. She was very professional and easy to talk to about any questions you may have during the process and gives the most honest answers. I’m happy I chose her for this journey
Reply from Tenamarie Bushnell: I'm delighted to hear how satisfied you are with the service you received, Amelia. It's important to me to be able to provide professional, honest, and personal support for every client, and I'm thrilled to know that it made your journey a positive one. Thank you for the high rating and for choosing me at Primary Residential Mortgage, Inc. It was my pleasure to assist you. Don't hesitate to reach out if you need anything in the future.
From,
Tenamarie Bushnell
Lataisha Renee July 7, 2024
Well where can I begin. Mr. Richard provided excellent customer service with great detail. He addressed my needs professionally and compassionately. Couldn't think of a better individual to experience this journey with. I pray for many blessings to Mr. Richard personally and his family. Keep up the excellent job!!
Reply from Jeffery Richard: Thank you so much for your kind words, Lataisha. I'm thrilled to hear that you had such a positive experience. It was a pleasure to assist you throughout your journey, and your satisfaction is my top priority. Knowing that you felt supported and well-served truly makes my day. Many thanks once again, and I look forward to any future opportunities to assist you.
Winnie Bien Aime July 6, 2024
Tena was knowledgeable and did her best through and through to close on our loan. Her belief in God and constant encouragement really stood out to us and kept us encouraged during the process. We truly appreciated having Tena and her team in our corner and can't recommend her enough!!
WINNIE July 5, 2024
Tena was knowledgeable and did her best through and through to close on our loan. Her belief in God and constant encouragement really stood out to us and kept us encouraged during the process. We truly appreciated having Tena in our corner and can't recommend her enough!!
Reply from Tenamarie Bushnell: Thank you so much, Winnie, for taking the time to leave such a beautiful review. I'm thrilled to know you felt supported and encouraged throughout your loan process, as that's always my primary goal. Your recommendation means a lot to me, and it was genuinely my pleasure to assist you. The faith and confidence we shared were a beacon that guided us through the process. Smiles and blessings to you and your family. Always here if you need anything in the future. Thank you for being an amazing client.
Desmond D June 23, 2024
She helped me every step of the way to closing on my new home.
Reply from Tenamarie Bushnell: Thrilled to hear that you had a positive experience with the home closing process, Desmond. It was my pleasure to guide you through every step. Your satisfaction is what makes my work at Primary Residential Mortgage, Inc. worth it. Thank you for your kind words and the fantastic 5-star rating! Let me know if there's anything else I can assist you with in the future.