Client Reviews

Nothing means more to us than customer satisfaction.

Since 2009, we've been helping our customers successfully purchase properties or refinance their mortgages by providing the best personalized service and by making sure all of their mortgage needs are met. 

Check out what past customers have said about working with us...

Overall Rating:

601 Review(s)
SAMANTHA W April 15, 2024
Working with Tena has been a game-changer for my real estate business. Her communication is spot-on, keeping transactions smooth and clients happy. Tena understands the market inside out, offering tailored solutions that make dreams a reality. Her collaborative spirit sets her apart; and always ready to work together for the best outcome. I couldn't recommend Tenamarie highly enough for their dedication and expertise in the field.
Tonyian C April 6, 2024
Great experience
Anita S April 6, 2024
I never meet someone with amazing costumer service her and Jeff are wonderful people they made the process so easy and smooth it was an awesome experience
SHAMIKA M April 5, 2024
Well let me tell you!!!! This was an amazing experience 🥰 After 2 years of noooo’s. My co worker( Mrs Tasha) told me after Primary Residential Mortgage. And since then it only took 4 months right after. It was instructions that we had to do however like my former Boss always use to say. Get her done!!!! And we did it, by the grace of God!!! I’m not going to say it was just simple. Because at the end of the day you have to put hard work into action and dedication in. To be successful or have anything in life. And that’s what we did. They were soooo patient, kind, generous, professional, knowledgeable, understanding, supportive and God fearing that what we love about them. They were superior. We can’t thank y’all enough!!! Shout out to Mrs Tina 😍🙌🏽🥰Your’re sooo humble!!!! And ☝🏽I’m sooo happy I met you!!! Always hearing sooo many Wonderful great things from people that I don’t even know talks about y’all‼️‼️‼️ and with that being said, we truly knowing God was all in control in this whole process. And I want to say that May God continue to bless and keep y’all!!! That the Blessings of God will continue to flow in and out of y’all lives!!! To God be the Glory🙌🏽🙌🏽
CLARENCE M March 30, 2024
OMG! 🙌🙌🙌🙌🙌🙌🙌 Words would never describe how much I appreciate your kindness ,support ,and hospitality shown to my wife and I! So many times I wanted to give in and let it go but you all encouraged me to keep going I’m very grateful to have met you all when we did 🥰! This is a great opportunity for me and my family and I pray that the blessings of the Lord will continue to flow in and over you guys , your family and business and businesses to come. If I could hug you I would because you all are amazing people and amazing at what you do👏👏👏👏👏👏
Reply from Jeffery Richard: Thank you so much, Clarence, for your glowing review. It's incredibly gratifying to know that our hard work and dedication made a significant difference in your journey to homeownership. We at Primary Residential Mortgage, Inc., particularly care about our clients' experiences, and your feedback is an affirmation that we are doing it right. Your kind words and prayers mean the world to us, and I can assure you the feeling is mutual! Remember, if you ever need anything in the future, we're always here to help. Thank you again for your trust and allowing us to be part of this significant moment in your life.