Nothing means more to us than customer satisfaction.
Since 2009, we've been helping our customers successfully purchase properties or refinance their mortgages by providing the best personalized service and by making sure all of their mortgage needs are met.
Check out what past customers have said about working with us...
Overall Rating:
632 Review(s)
4.95
ASHLEY B
November 1, 2023
Eric and his team are with you every step of the way. He makes you feel comfortable and is awesome about giving you many options and helping you find the best way! They were fast and wonderful to work with! Thank you so much!!!
Reply from Eric Myrberg: I'm sincerely thrilled to hear that you had such a positive experience with our team at Primary Residential Mortgage, Inc., Ashley. Your satisfaction is our top priority and we're glad to know that we were able to make you feel comfortable and provide different options that best suit you. Speed and efficiency are other facets we're proud of and it's great that you appreciated that aspect of our service. Your feedback means the world to us and we are truly grateful for your kind words. Thank you so much and we look forward to assisting you again in the future!
JULIAN F
October 31, 2023
Eric was very knowledgeable and would answer any question in a reasonable amount of time. Him and his company will check in on you if they sent something and even to update along the way. I would go through him again and recommend him to anyone that doesn't even know we're to start.
Reply from Eric Myrberg: I'm truly touched by your kind words, Julian. It was a pleasure working with you and I'm glad I could provide the guidance you needed throughout the process. The team at Primary Residential Mortgage, Inc. and I strive for this level of service with each client. We would be more than happy to assist you again in the future. Thanks for trusting us with your mortgage needs and for your recommendations. We appreciate your feedback and your 5-star rating. Best wishes, Eric Myrberg.
Bret D A
October 15, 2023
Eric, always does a great job of communicating with borrowers & agents involved. Brings his professional knowledge to educate borrower & make them comfortable thruout the transaction. Highly recommend Eric to all my buyers looking for a great lending experience.
Emmalee R M
October 12, 2023
John walked us through every step of the way, and made our 1st ever house purchase a breeze!
Reply from John Fritsche: I'm truly grateful for your kind words, Emmalee. It was a pleasure helping you with your first home purchase. At Primary Residential Mortgage, Inc., we always strive to make the process as smooth and understandable as possible, and I'm delighted to hear that your experience reflected this. Thank you for taking the time to share your 5-star review. I look forward to assisting you with any future mortgage needs.
ASHLEIGH F
October 12, 2023
Went very fast and he told us what we need with everything
Reply from Eric Myrberg: I'm thrilled to hear that you had a positive experience with our services at Primary Residential Mortgage, Inc. Your feedback is particularly encouraging as we strive to simplify and expedite the mortgage process for our customers. I'm glad I could assist in making this process swift and transparent for you. Should you require any further assistance or have any questions, don't hesitate to reach out. Thank you for the stellar review, Ashleigh!