Nothing means more to us than customer satisfaction.
Since 2009, we've been helping our customers successfully purchase properties or refinance their mortgages by providing the best personalized service and by making sure all of their mortgage needs are met.
Check out what past customers have said about working with us...
Overall Rating:
632 Review(s)
4.95
BRIAN W C
January 4, 2024
Eric needs a raise and Kelsi needs 2 raises.
Reply from Eric Myrberg: Thank you for your kind words, Brian. I'm so pleased to hear that you're happy with the service provided. Your feedback is greatly appreciated and rest assured, I'll pass your comments onto Kelsi as well. At Primary Residential Mortgage, Inc., we strive to provide the best service to our customers, and your review reaffirms the hard work we put in every day. Thanks again for your thoughtful comments.
Jordan R
December 29, 2023
John was good. This was our first time closing on a home, so I don’t have anyone else to compare him with. He was really awesome to communicate with us throughout the process, though.
SADIE J T
December 21, 2023
Eric was awesome and made the whole process so easy! He was there for us every step of the way, we couldn't of been happier with our experience with him.
Reply from Eric Myrberg: I am sincerely grateful for your feedback, Sadie. Your review means a lot to me. I'm thrilled to hear that you found the process easy and felt supported every step of the way. That's always my goal. It was a real pleasure assisting you. Thank you for choosing Primary Residential Mortgage, Inc., and for rating your experience with me 5 stars. Don't hesitate to reach out in the future if you need anything else.
WILLIAM S T
December 11, 2023
Everything went so smoothly! I am now spoiled and prefer to have no one else do loans for me. Eric is the MAN!
Reply from Eric Myrberg: Thank you so much for your kind words, William. I'm glad to hear that your loan process went smoothly! That's exactly the kind of experience we aim to provide at Primary Residential Mortgage, Inc. I'm here for any future loan needs you might have. Thanks again for the 5-star review!
Janell L H
November 30, 2023
John gets the job done with as little hassle as possible and including the fact that he had to work around our long vaca and it still happened quickly, it was great.
Reply from John Fritsche: I'm truly humbled by your generous review, Janell! It was my pleasure to work around your vacation schedule and make the mortgage process as smooth as possible for you. Your satisfaction is my top priority in Primary Residential Mortgage, Inc. Thank you for the full rating and for choosing to work with me. I look forward to assisting you in any future mortgage needs.