Nothing means more to us than customer satisfaction.
Since 2009, we've been helping our customers successfully purchase properties or refinance their mortgages by providing the best personalized service and by making sure all of their mortgage needs are met.
Check out what past customers have said about working with us...
Overall Rating:
32 Review(s)
4.59
Cynthia J. July 5, 2023
She is fantastic and me with everything.If I ever need help with a loan again I would definitely use her.Shes great.
Priscilla May 6, 2024
This lender has been incredibly difficult and very stressful to work with since the beginning and because of her I lost out on a Raymus Home. She was super nice in the beginning and after I started working with she went ghost on me and was unresponsive on many occasions. She did however get back to me at times but it would take her a couple of weeks just to respond to simple questions. She made my first home buying experience more stressful then you can imagine, and that should’ve been my red flag to move on. I ended up using her for my pre-approval and turns out after waiting months on the waitlist she did not fill out the numbers correctly on the pre-approval and when my home became available after waiting so long I was unable to secure my home and I had to turn down the build. This has caused me to go back into the waitlist and now the price of homes has gone up and now I lost opportunity to own a Raymus Home because of her. Please take my advice and do not go through what I went through with her. Choose Jerri Southorn ( the other lender Raymus has). I spoke to her several times and she’s been wonderful and has very responsive and I really wish I would have used her instead. Check her out and save yourself the trouble with this lender.
Reply from : Due to client privacy, I’m unable to discuss this the way I would really like to. I’ll just leave it at that.
Carin May 6, 2024
My experience with Gina McCarthy and Candice Brown at Primary Residential Mortgage was very good. They were very available even though I know they were very busy . They answered all of my questions completely and listen to and responded to any of my concerns . The process was quick and painless and very smooth. I really felt very comfortable with Gina and Candice and always felt they were providing me the most accurate information at all times.
Priscilla Reyes August 15, 2022
This lender has been incredibly difficult and very stressful to work with since the beginning and because of her I lost out on a Raymus Home. She was super nice in the beginning and after I started working with she went ghost on me and was unresponsive on many occasions. She did however get back to me at times but it would take her a couple of weeks just to respond to simple questions. She made my first home buying experience more stressful then you can imagine, and that should’ve been my red flag to move on. I ended up using her for my pre-approval and turns out after waiting months on the waitlist she did not fill out the numbers correctly on the pre-approval and when my home became available after waiting so long I was unable to secure my home and I had to turn down the build. This has caused me to go back into the waitlist and now the price of homes has gone up and now I lost opportunity to own a Raymus Home because of her. Please take my advice and do not go through what I went through with her. Choose Jerri Southorn ( the other lender Raymus has). I spoke to her several times and she’s been wonderful and has very responsive and I really wish I would have used her instead. Check her out and save yourself the trouble with this lender.
Nora July 7, 2022
I had a great experience working with Tiffanie, she helped me close on my first home! She is extremely knowledgable and was able to help me every step of the way. I have and will continue to recommend her to my friends and family who are seeking a loan officer!