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Customer Reviews

Overall Rating:

188 Review(s)
4.96
Michael Spach September 14, 2024
Helpful advice and always available
Reply from Nhi Herrera | Loan Officer Outside Sales | Primary Residential Mortgage, Inc.: I'm delighted to hear that you found the advice useful and appreciated my availability, Michael. Your feedback means a lot to me! I strive to provide the best service possible and I hope to help you with your future financial needs as well.
Aliyah Nguyen September 3, 2024
Nhi was absolutely amazing. She was very on top of it and went above and beyond.
Reply from Nhi Herrera | Loan Officer Outside Sales | Primary Residential Mortgage, Inc.: Thank you so much for your kind words, Aliyah. I'm really glad to hear that you had a positive experience. It was a pleasure working with you. Thanks again for your trust and support!
Ngan Nguyen August 27, 2024
Nhi, you’ve been absolutely fantastic throughout this whole home-buying process. Your expertise and dedication in finding the best and most suitable loan option for me, especially in this challenging market, have been remarkable. My family and I really appreciate how you made everything feel manageable and straightforward. You definitely went above and beyond to make this happen. Five stars from me for sure! I’ll be recommending you to everyone I know, especially first-time home buyers who could really benefit from your top-notch service. Thanks again for everything!
Ngan Minh Nguyen August 26, 2024
Nhi, you’ve been absolutely fantastic throughout this whole home-buying process. Your expertise and dedication in finding the best and most suitable loan option for me, especially in this challenging market, have been remarkable. My family and I really appreciate how you made everything feel manageable and straightforward. You definitely went above and beyond to make this happen. Five stars from me for sure! I’ll be recommending you to everyone I know, especially first-time home buyers who could really benefit from your top-notch service. Thanks again for everything!
Reply from Nhi Herrera: Ngan, I can't thank you enough for your generous comments and the perfect rating. Hearing your positive feedback on my work ethic and dedication, motivates me more to strive for excellence. It was a pleasure assisting you and your family through this home-buying journey. I'm incredibly happy to have been able to make the process manageable and straightforward for you. Your willingness to recommend me to others is the highest compliment I could receive. I look forward to potentially working with any referrals you might send my way in the future. Let me know if you need further assistance. Thanks again for your trust in me and Primary Residential Mortgage, Inc.!
TIM WIDENER August 18, 2024
Great mortgage agent. Feel lucky if she gets assigned to your case.
Reply from Owner: Thanks so much for the positive feedback, Tim! I consider myself lucky to have been able to work with you!! Please don't hesitate to reach out in the future.