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We offer loan options for almost every situation, whether you’re buying your first home, refinancing or investing in property. We’ll discuss your unique goals and find the loan that’s right for you.

Customer Reviews

Overall Rating:

191 Review(s)
4.96
Mary Rita Eberting November 5, 2024
Was a joy working with Nhi, she made our home buying experience easier. Was always ready to help us in every stage of the process. Such a wonderful and smart women.
Reply from Nhi Herrera | Loan Officer Outside Sales | Primary Residential Mortgage, Inc.: Thank you, Rita, for your kind words and for taking the time to leave such a wonderful review! It was a pleasure helping you not only purchase, but also refinance your home! I'm always here to help should you have any questions!
Omena Mushale November 1, 2024
She took everything slow when we first started. Had no problems answering every question I had.
Reply from Nhi Herrera | Loan Officer Outside Sales | Primary Residential Mortgage, Inc.: I'm truly delighted to hear about your positive experience, Omena. I always strive to be thorough and patient with all my clients, making sure they understand every step of the process. Thank you for your kind words and the stellar rating! Congrats again!!
Lan Tat October 16, 2024
I had an awesome experience working with Nhi and her team. Her professionalism stood out from the very beginning, as she was always well-prepared and provided clear, thorough explanations at every step of the process. She truly listened to my needs and concerns, ensuring that every detail was addressed promptly. Her attentiveness made me feel like I was her top priority, even on her vacation!
Reply from Nhi Herrera: Hi Lan, your words truly warmed my heart! I'm thrilled to know you had an awesome experience working with my team and me. Your satisfaction was indeed my top priority, and I'm glad you felt that way. Your feedback only motivates me to continue providing the best service possible. Thanks for trusting Primary Residential Mortgage, Inc. and me. Always feel free to reach out if you need any assistance in the future.
Michael Spach September 14, 2024
Helpful advice and always available
Reply from Nhi Herrera | Loan Officer Outside Sales | Primary Residential Mortgage, Inc.: I'm delighted to hear that you found the advice useful and appreciated my availability, Michael. Your feedback means a lot to me! I strive to provide the best service possible and I hope to help you with your future financial needs as well.
Aliyah Nguyen September 3, 2024
Nhi was absolutely amazing. She was very on top of it and went above and beyond.
Reply from Nhi Herrera | Loan Officer Outside Sales | Primary Residential Mortgage, Inc.: Thank you so much for your kind words, Aliyah. I'm really glad to hear that you had a positive experience. It was a pleasure working with you. Thanks again for your trust and support!