Testimonials

Thank you Diedra for reaching out to me in the very beginning. Your assurances and prompt attention made it easy to help my seller make the best decision for him when faced with multiple offers. You were the only one who called i dependent of the buyers agent to offer your affirmation of the clients ability to buy. Then continued to be hands one till the end of the transaction. What excellent customer service!

Working with Nic was pleasant and informative. He explained the process clearly and was straightforward, This was very important to us since we were first time homebuyers.

Diedra and her team was the best they was so kind and did what they needed to do and got me approve. They always was reachable and answer every email and text message they was like a dream team and I couldn’t have done it without them

I am writing to express my disappointment in the unprofessionalism by Diedra Schaefer, an agent of PRMI (Primary Residential Mortgage Inc). I recently contacted her regarding a future home purchase and the agent failed to ask on an estimated timeframe I intended to purchase a home, which would have helped her realize there was no urgency to place a HARD PULL on my credit, especially without receiving any of the documents she requested of me. I was never asked for verbal or written consent to run my credit before doing so. Agents should inform clients before running a soft or hard pull, especially in today’s times when credit is so vital on getting the best rates for homes, cars, loans etc. I believe it should be, if not already, be a basic courtesy and common practice in the industry to fully inform potential clients before running any credit checks. I do take some responsibility for not informing on a timeframe due to being overwhelmed, but the agent should always ask and inform potential clients “everytime” before running their credit. Such unprofessionalism should not be tolerated in any business and I believe that Diedra Schaefer should be held accountable for her actions. W.Bennett New York, NY

Quick to respond, very helpful. Knows what to ask and how not to confuse people with big words. Caring guy. All around awesome guy!