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Testimonials

See what our customers have to say about us!

Overall Rating:

4233 Review(s)
4.91
Sidney
September 1, 2020
Aaron Matty was LEGENDARY to say the least. Being a small business owner always comes with its challenges. I figured out quickly buying a home had so many new challenges I wasn’t prepared for. Aaron gave the exact guidance needed to get us in our first home. I am grateful for the experience and if you’re looking to buy a home he’s your guy!!
Tommy
May 6, 2024
At first I was a little hesitant about Mike Bass and Primary Residential Mortgage. I never heard of him and his company. However when I looked up his name and license number, I saw an incredible amount of positive reviews of how him and his team helped many other first time home buyers like me secure their loans. Because of that I felt confident in working with him and his team. The whole process was smooth and I had no issues. Mike and his team were able to handle any and all questions and issues that I had. They were a true pleasure to work with!
Lisa
May 6, 2024
Primary Residential Mortgage Inc. provided excellent service. As a first-time home buyer, I went into this with a lot of anxiety and uncertainty. My home loan process did not start off the smoothest with other banks, but Mike and his team saved the day! They were available to answer questions, remained professional, completed the paperwork efficiently, and explained next steps in great detail. They ensured I was comfortable & knowledgeable about my loan terms, which was very important for me as a first-time home buyer. They truly value their clients and I would definitely recommend. Thank you!
Chris
May 6, 2024
The service and personal attention we received from Jim was exceptional and beyond what we were expecting! As first time home buyers everything was new to us and the most important thing we wanted was someone we could trust. I'm glad we chose his services and would recommend Jim to anyone buying a home. Every question I had, every concern I had, he was there every step of the way, with an answer to everything, and if he didn't have it, he found it any way he could.
Jamhuri
May 6, 2024
When my Realtor introduced me to Mr. Peter Talbot, I did not know what to expect as a first time home buyer. Naturally, my case was a bit different since I am business person and I had loads of questions. Before Peter sent me my pre-approval letter, he called to speak with me about what it meant and what could change. He made himself available to me at pretty much any hour via email and texts. He was very responsive and knowledgeable. He’s also very straightforward. I explained to him what my expectations were in terms of closing time and other particulars. He said he would meet those expectations but he surpassed them. I closed so quickly everyone including my bankers thought I was joking but we were all excited about that. As a first time home buyer I appreciated being walked through the process in such a thorough pattern. From pre-approval to closing- the journey was so seamless and I consider myself truly blessed because I’ve heard real bad stories. I recommend Peter Talbot and Primary Mortgage to anyone shopping for home.. Everything was handled electronically expediently and securely. Rosemary