Nothing means more to us than customer satisfaction.
Since 2009, we've been helping our customers successfully purchase properties or refinance their mortgages by providing the best personalized service and by making sure all of their mortgage needs are met.
Check out what past customers have said about working with us...
Overall Rating:
335 Review(s)
4.88
JORGE ENRIQUE C
April 11, 2024
Excellent experience.
Reply from Aida Pimentel: I'm delighted to hear about your excellent experience, Jorge! It's my utmost priority to ensure a seamless process for my clients at Primary Residential Mortgage, Inc. Receiving a 5-star review from you truly means a lot. Looking forward to assisting you again in the future. Thank you!
Best Regards,
Aida Pimentel
Miguel Chacon
March 30, 2024
Aida and her team are amazing. Great communication and very helpful. We will continue to do business together!
Reply from Owner: Thank you so much Miguel. The pleasure was mine. Working with you and your family has been one of the best experiences I have. Wish you all the best in your new home. Cheers!!!
Miguel Chacon
March 30, 2024
Aida and her team are amazing. Great communication and very helpful. We will continue to do business together!
Miguel C
March 30, 2024
It was a pleasure to work with Aida and her team. Great communication and very helpful.
It was a wonderful experience and we will continue to do business together!
Reply from Aida Pimentel: Thank you so much Miguel. The pleasure was mine. Working with you and your family has been one of the best experiences I have. Wish you all the best in your new home. Cheers!!!
Tami S
March 28, 2024
I initiated most of the communication. Responded rapidly to emails. Communication could have been more precise and less generalized.
Reply from Aida Pimentel: Thank you for sharing your feedback, Tami. At Primary Residential Mortgage, Inc., we appreciate your comments and are glad to hear that you found our response time satisfactory. We apologize if the communication was not as specific as you needed.