Nothing means more to us than customer satisfaction.
Since 2009, we've been helping our customers successfully purchase properties or refinance their mortgages by providing the best personalized service and by making sure all of their mortgage needs are met.
Check out what past customers have said about working with us...
Overall Rating:
337 Review(s)
4.88
Elian Jimenez G
February 8, 2024
Amazing communication skills and time management!
High quality and ethic!
Aida and her team did an amazing work, 100% recommended.
Reply from Aida Pimentel: Thank you for the fantastic review, Elian! We are thrilled to hear about your positive experience with us. We strive to deliver excellent communication and quality service to our clients. It's great to know that you would highly recommend our services. We appreciate your feedback and look forward to working with you in the future.
Virginia R
January 20, 2024
Love, super and good
Reply from Jacqueline Sanchez: I'm ecstatic to hear that you had a positive experience with us at Primary Residential Mortgage, Inc., Virginia! Thank you for the fantastic rating and kind words. It's always rewarding to hear that my efforts have made a difference for my clients. I'm here if you ever require further assistance. Best wishes, Jacqueline Sanchez
LISBETH F
November 18, 2023
Me brindaron toda la ayuda posible ... muy profesionales
Reply from Aida Pimentel: Muchas gracias por su generoso comentario, Lisbeth. Estoy complacida de saber que quedó satisfecha con nuestros servicios en Primary Residential Mortgage, Inc. Siempre nos esforzamos por brindar el mejor servicio a nuestros clientes y su opinión significa mucho para nosotros. Espero poder seguir ayudándole en el futuro. ¡Gracias por su calificación de 5 estrellas!
ISMAEL L
September 10, 2023
Great experience all the way around with everything.
Reply from Aida Pimentel: Thank you very much Ismael. It was my pleasure to have been part of this journey with you.
Daniel Leandro G
August 8, 2023
The initial numbers for the clousure were not the finals i have to pay more
Reply from Jacqueline Sanchez: Thank you for your review, Daniel. I apologize for the confusion with the closing numbers. I understand the frustration and want to ensure you that I will do my best to provide the best service for you. Please let me know if I can be of further assistance.