Nothing means more to us than customer satisfaction.
Since 2009, we've been helping our customers successfully purchase properties or refinance their mortgages by providing the best personalized service and by making sure all of their mortgage needs are met.
Check out what past customers have said about working with us...
Overall Rating:
209 Review(s)
4.92
Gerad G
August 4, 2023
Lee Smith and his team were incredibly helpful throughout the entire home purchase process. From the very beginning, they displayed exceptional professionalism and knowledge in the mortgage industry. They guided my client through each step, ensuring they understood the intricacies of the process and answering any questions they had.
Lee and his team were always accessible and responsive, providing updates promptly and keeping the communication lines open at all times.
I can't thank Lee Smith and his team enough for their outstanding service and support. They truly made a significant difference in the home buying journey, and I would highly recommend them to anyone in need of mortgage services. They are a remarkable team that exemplifies excellence in the industry.
Tammy R
July 28, 2023
Lee was more than helpful and more than willing to answer questions. The whole transaction was very smooth and the team was in constant communication with us.
Reply from Lee Smith: Thank you so much for taking the time to review my services Tammy. I'm glad to hear that the whole transaction was smooth and that I was able to answer your questions. It's my goal to provide the best service possible to each customer. Thank you for choosing Primary Residential Mortgage, Inc.
Robert H
July 28, 2023
Clearly knowledgable about local market conditions and loan differences for investment properties compared to a primary residence.
Reply from Lee Smith: Thank you for the kind words Robert! It has been a pleasure working with you and I'm glad I was able to help you understand the differences between a primary residence and investment property. It's always my goal to ensure my customers have a thorough understanding of the loan process.
Chris A
July 25, 2023
I had 2 loans with PRMI this month and they both closed early, it was a great feeling to get my clients in their home early and have a great smooth loan process.
Reply from Lee Smith: Thank you Chris! Always a pleasure working with you. You are a true professional and always take the best care with your clients.
Jan L D
July 23, 2023
Lee did a great job! Always does!!!
Reply from Lee Smith: Thank you Jan! Love working with you, you are a true professional!