Nothing means more to us than customer satisfaction.
Since 2009, we've been helping our customers successfully purchase properties or refinance their mortgages by providing the best personalized service and by making sure all of their mortgage needs are met.
Check out what past customers have said about working with us...
Overall Rating:
117 Review(s)
4.96
fishstalker22
December 8, 2023
A friend recommended Lola to me, as someone who had provided first rate care and business acumen in his real estate transactions. I was impressed from the get go on her ability to keep the process on track and moving into the next phase of the buying experience. Lola’s professionalism and knowledge helped to guide me through each step, always willing to explain what was needed or who to contact next.
Lola paused only long enough to get me the best interest rate available once we made an offer on our new home. Her enthusiasm and knowledge helped to ease my mind as the closing date came closer; and when the final docs were signed, she dove in to organize the parties needed to wrap things up.
Lola, along with her Team are professional and knowledgeable in the Mortgage industry, providing sound advice and instruction in the home buying process.
I
Stanley Paul Clarenc E
December 8, 2023
A friend recommended Lola to me, as someone who had provided first rate care and business acumen in his real estate transactions. I was impressed from the get go on her ability to keep the process on track and moving into the next phase of the buying experience. Lola’s professionalism and knowledge helped to guide me through each step, always willing to explain what was needed or who to contact next.
Lola paused only long enough to get me the best interest rate available once we made an offer on our new home. Her enthusiasm and knowledge helped to ease my mind as the closing date came closer; and when the final docs were signed, she dove in to organize the parties needed to wrap things up.
Lola, along with her Team are professional and knowledgeable in the Mortgage industry, providing sound advice and instruction in the home buying process.
I
Reply from Lola Sanchez: I'm incredibly grateful for your kind words, Stanley. It was a pleasure to assist you throughout the process and ensure you received the best interest rate. Hearing that my professionalism and knowledge helped guide you through each step of the home buying process is why I do what I do. I'm always here for my clients, willing to explain what's needed and who to contact next. I'm thrilled that your closing went smoothly and that you felt at ease. Thank you once again for trusting me and my team at Primary Residential Mortgage, Inc. with your mortgage needs. Remember, if you have any further questions or needs, don't hesitate to reach out.
C. Ray B
December 1, 2023
Lola,
Thank you for all your help with this transaction. I know we have made Stan and Patty’s holiday season extra special.
C. Ray Brower
Reply from Lola Sanchez: I'm so glad to hear that Stan and Patty are pleased with their holiday season surprise! Working with you all was my pleasure and your kind words mean a lot to me. Thank you, C. Ray, for your diligence in securing this transaction as well. Teamwork within professionals always makes it a "win--win" for all. Looking forward to assisting you again in the future.
Jeffrey Coon
November 18, 2023
I’ve purchased many homes and refinances over the years, but this was the easiest and faster loan I have ever done with anyone. The seller even commented how I got full approval so fast and was able to close early. Thanks Lola!
Jeffrey Wayne C
November 18, 2023
I’ve purchased many homes and refinances over the years, but this was the easiest and faster loan I have ever done with anyone. The seller even commented how I got full approval so fast and was able to close early.
Reply from Lola Sanchez | Sr. Loan Officer | Primary Residential Mortgage, Inc.: I'm absolutely thrilled to hear about your positive experience! It's my goal to make the loan process as smooth and efficient as possible. It was a pleasure assisting you with your home purchase and thank you for the 5-star review. Best regards and happy holidays in your new home!