Nothing means more to us than customer satisfaction.
Since 2009, we've been helping our customers successfully purchase properties or refinance their mortgages by providing the best personalized service and by making sure all of their mortgage needs are met.
Check out what past customers have said about working with us...
Overall Rating:
117 Review(s)
4.96
Kaytie C
January 3, 2024
Lola has been phenomenal throughout the process. I've worked with Lola a few times in the past and she's very knowledgeable and thorough. I really enjoyed working with her and she would be the first person I think of if I need to buy or refinance a home. Highly recommend her to anyone who's looking for a good loan officer.
Reply from Lola Sanchez | Sr. Loan Officer | Primary Residential Mortgage, Inc.: Congratulations, we did it again! Thank you for your kind words, Kaytie. Your trust in me means the world and am always here if you need assistance in the future. I'm grateful for your recommendation and look forward to working with you and any referrals in the future. Happy New Year!
Kayla C
January 3, 2024
Lola is always responsive and professional in responding to any inquiries.
Reply from Lola Sanchez | Sr. Loan Officer | Primary Residential Mortgage, Inc.: Teamwork makes the Dream work, correct? I'm truly humbled by your kind words Kayla and thank you for your continued business. Wishing you an amazing New Year!
Kwan Yuk C
January 1, 2024
Lola has been our trusted loan officer on more than one occasion. Her professionalism and work ethics is absolutely the best!
Reply from Lola Sanchez | Sr. Loan Officer | Primary Residential Mortgage, Inc.: I am truly grateful for your generous feedback, Kwan. It has always been a pleasure working with you and your family. I'm thrilled to hear that I have made a such a positive impact. Your trust and continued business mean everything to me. Happy New Year!
Feng T C
January 1, 2024
Lola kept us informed throughout the process and letting us know what to expect. She answered all of our questions and put our worries / concerns at ease.
Reply from Lola Sanchez | Sr. Loan Officer | Primary Residential Mortgage, Inc.: I'm incredibly grateful for your kind words AND 5-star rating, Feng. It was MY pleasure to guide you through the process and thrilled to hear I was able to put your worries at ease. Your satisfaction is my top priority. If you have future questions or needs, don't hesitate to reach out.
MARIA VICTORIA G
December 19, 2023
We want to thank Lola Sanchez for her time, knowledge, dedication and hard work and extremely quick loan closure! Everything went so quick and smoothly with Lola, she always seemed to make some time for us regardless of the late hours we would reach out. We appreciate her for looking out for our best interests for our little rental property. We will definitely be recommending her services to family, friends and anyone looking for professional loan services.
Reply from Lola Sanchez | Sr. Loan Officer | Primary Residential Mortgage, Inc.: I'm truly grateful for your kind words and thank you for choosing me as your mortgage professional. It was definitely a team effort. With the right team, it's always a "win-win". I look forward to working with you again in the future. Happy holidays!