Nothing means more to us than customer satisfaction.
Since 2009, we've been helping our customers successfully purchase properties or refinance their mortgages by providing the best personalized service and by making sure all of their mortgage needs are met.
Check out what past customers have said about working with us...
Overall Rating:
47 Review(s)
4.92
Bonnie I
November 9, 2023
Keri was an absolute joy to work with! Keri was very communicative, prepared and pleasant to talk with.
Reply from Keri Flores Millar | Loan Officer Outside Sales | Primary Residential Mortgage, Inc.: Thank you so much for your kind words, Bonnie! I'm thrilled to hear that you had a positive experience working with me. Communication, preparation, and a positive attitude are all aspects I strive to bring into my work at Primary Residential Mortgage, Inc., and it's incredibly rewarding to hear that they're making a difference for my clients. Looking forward to assisting you again in the future.
Michael B B
September 6, 2023
Did everything top notch. gets the job done when others can't
Reply from Keri Flores Millar | Loan Officer Outside Sales | Primary Residential Mortgage, Inc.: Thank you for your kind words, Michael. I'm thrilled to hear that you were satisfied with the service provided. At Primary Residential Mortgage, Inc., we always aim to deliver top-notch assistance and I'm glad to hear that this reflected in your experience. Remember, if you need anything in the future, don't hesitate to reach out. It was a pleasure working with you!
Dawn R B
September 5, 2023
Went above & beyond
Reply from Keri Flores Millar | Loan Officer Outside Sales | Primary Residential Mortgage, Inc.: I deeply appreciate your generous feedback, Dawn. I'm thrilled to hear that you had such a positive experience with Primary Residential Mortgage, Inc. We strive to go above and beyond for every customer, and I couldn't be happier knowing I was able to achieve that with you. Thank you for taking the time to leave a review and for the perfect rating. Looking forward to assisting you again in the future.
Isaiah James Joseph P
August 11, 2023
You guys were Fast at send and receiving documents, and always got back to me in a timely manner
Reply from Keri Flores Millar | Loan Officer Outside Sales | Primary Residential Mortgage, Inc.: Thank you for your kind words, Isaiah! We strive to provide the best customer service possible here at Primary Residential Mortgage, Inc. and we are glad that we could meet your expectations.
Venessa Kiphart
August 6, 2023
Our loan process with Keri, Karen and their team was amazing. We were notified every step of the way via email of our progress. Any questions or concerns I had I was able to call Karen and she would ease my mind with the answer. The team worked their magic and we could not be happier of the results. Thank Keri, Karen, the team and PRMI.