Nothing means more to us than customer satisfaction.
Since 2009, we've been helping our customers successfully purchase properties or refinance their mortgages by providing the best personalized service and by making sure all of their mortgage needs are met.
Check out what past customers have said about working with us...
Overall Rating:
974 Review(s)
4.96
Susan Ann W
March 20, 2024
It was great having Jeff to help us with our financing from first helping us become preapproved about a year ago until we finally settled on our house on March 6th. He always made himself available for questions and guidance along the way. We greatly appreciate all that he did and would highly recommend him to others. His assistant, Carolyn, was also great to work with.
Reply from Jeffrey Senker: I'm incredibly grateful for your kind words, Susan. It was my pleasure to guide you through the process from preapproval to settlement. Knowing that you felt supported and informed every step of the way reaffirms why I love doing what I do. I'm glad that Carolyn and I could be of help. We hope to assist you or your friends with any future mortgage needs. Thank you for the recommendation and for choosing Primary Residential Mortgage, Inc. Congratulations again on your new home! Best regards, Jeffrey Senker.
Sandy S
March 18, 2024
Jeffrey was a key element in keeping this transaction on track-his colleagues worked diligently with the HOA management to obtain the FHA financing and his communication was excellent-my seller was most appreciative with all the updates. Thanks, Jeff!
Kaye Gibson
March 14, 2024
Jeff and his colleagues are amazing. From start to finish, they were there for me. I was kept informed of the status of my loan throughout the process. I appreciate their kindness and professionalism.
Carolyn K G
March 13, 2024
Jeff was on top of the loan application and closing throughout the entire process. He was always accessible and answered all questions that I had along the way. I appreciated his kindness and professionalism.
Reply from Jeffrey Senker: I am thrilled to hear about your positive experience, Carolyn. Your feedback is very important to us at Primary Residential Mortgage, Inc. It was a pleasure to be able to guide you through the loan application and closing process. I'm glad to hear that my accessibility and willingness to answer questions met your needs. I aim to show kindness and professionalism to all my clients, and am glad that you appreciated this. Thank you for your 5-star review. Please don't hesitate to reach out if you have any future needs.
Sara M W
March 8, 2024
Did an amazing job and willing to talk us through every step.
Reply from Jeffrey Senker: I am truly grateful for your kind feedback, Sara. It was my pleasure to guide you through each step and ensure that you had a smooth experience with us at Primary Residential Mortgage, Inc. Your satisfaction is my top priority, and your rating of 5.00 out of 5 stars lets me know I am doing my job well. Thank you for choosing our company. Looking forward to assisting you in the future.