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Customer Reviews

Overall Rating:

1045 Review(s)
4.97
Richie Burgess August 22, 2024
Stop. Sending me emails to meet metrics. THE QUICKEST WAY FOR ME NOT TO RECOMMEND YOU. Your service was fine. Keep it personal in a world of metrics and AI.
Reply from Jeffrey Senker: Just wanted to send you a personal thank you for the survey you completed. I will be more aware of the automated emails that go out. Have a great day!
Kurt M Franz August 21, 2024
Jeff was professional and easy to talk to. He answered any question we had, was always available if we needed him, and made the process easy
Reply from Jeffrey Senker: I appreciate your kind words, Kurt. I'm delighted to hear that you found my service professional and approachable. That's exactly the experience we aim to provide at Primary Residential Mortgage, Inc. Don't hesitate to reach out if you have any further questions or needs. Thank you for your positive feedback and the perfect rating. It was truly a pleasure to assist you.
Garrett E Hass August 14, 2024
He was always available to talk, text, and email about the project.
Reply from Jeffrey Senker: I appreciate your feedback, Garrett! Ensuring that my clients can easily reach me and get their queries addressed is a priority for me. I'm thrilled to hear that you had such a positive experience during our interactions. If you ever need more assistance in the future, don't hesitate to get in touch. Thank you for your trust in my service at Primary Residential Mortgage, Inc. and for the wonderful 5-star rating.
Matthew Starr August 2, 2024
Jeffrey did a great job from day 1. Always responsive to calls & emails and available always. We got Mortgage commitment faster than expected and closed on time without any issues at all! Thank you!
Reply from Jeffrey Senker: I truly appreciate your kind words, Matthew. It was my pleasure to assist you throughout the mortgage process. I'm glad to hear you found my responsiveness and availability useful, and that we were able to secure your mortgage commitment faster than expected. I pride myself on ensuring a smooth and timely closing for my clients. Thank you for choosing Primary Residential Mortgage, Inc. and for taking the time to leave such a positive review. Looking forward to assisting you in the future!
Penne Freyberger July 31, 2024
Jeffrey was a huge help for my husband and I in buying our first home. He was very quick to respond to our questions and provide quotes when we were looking at different houses. He also helped switch out loan from FHA to conventional in no time at all. Despite being a state away it felt like Jeffrey was here to help at every step of this process.
Reply from Jeffrey Senker: Hi Penne, it was an absolute pleasure helping you and your husband with your first home purchase. I'm thrilled to hear that you found my responsiveness and assistance valuable. I'm always here to help and provide any information you need, no matter the distance. Thank you for choosing Primary Residential Mortgage, Inc. and for your 5-star rating, I appreciate it. Looking forward to assisting you in the future, if needed. - Jeffrey Senker