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Client Reviews

Nothing means more to us than customer satisfaction.

Since 2009, we've been helping our customers successfully purchase properties or refinance their mortgages by providing the best personalized service and by making sure all of their mortgage needs are met. 

Check out what past customers have said about working with us...

Overall Rating:

984 Review(s)
4.96
Lior Ocean L June 25, 2024
He made it very easy and answered all of our questions to help us feel comfortable that we were making the best decision for our family.
George W B June 17, 2024
No thank you.
Tommy W June 10, 2024
Great job as always
Reply from Jeffrey Senker: Tommy, I sincerely appreciate your high rating and reaffirming feedback. It's customers like you that make our job at Primary Residential Mortgage, Inc. rewarding. I'm glad to hear that my service met your expectations. Thank you for your continued support.
Jessica B L June 6, 2024
It would've been helpful to pull the two years worth of tax returns early to know the range rather than two weeks before closing. I'd have also preferred the names of legal documents so I am not wasting time figuring out what is needed (e.g. transactional print vs statement). Not everyone is as knowledgeable and knows the jargon, so more customer service time and education would have been helpful.
Reply from Jeffrey Senker: Once again, I'm very sorry for the experience, but I will definitely do better the next time we do business. Thank you.
Michelle L June 3, 2024
Partnering with Jeff Senker has been an extremely wonderful experience in this hectic world of real estate. I highly recommend him to all my clients who need honest advice to delve into the purchasing process of homebuying. He is always readily available, even on weekends! My clients feel secure with the balance we have developed in branding together to ensure a seamless transaction for all parties involved!
Reply from Jeffrey Senker: Thank you so much for the glowing review, Michelle! It's always my pleasure to provide the best service possible to you and your clients. The positive experience you mentioned is what I strive to provide to all of my clients. I will continue to be readily available, even on weekends, to provide honest advice and a seamless transaction. I'm thrilled to hear how secure your clients feel with our partnership. I look forward to our continued collaboration in the real estate world. - Jeffrey Senker, Primary Residential Mortgage, Inc.