Nothing means more to us than customer satisfaction.
Since 2009, we've been helping our customers successfully purchase properties or refinance their mortgages by providing the best personalized service and by making sure all of their mortgage needs are met.
Check out what past customers have said about working with us...
Overall Rating:
1071 Review(s)
4.96
Olivia G January 13, 2025
Always available for chatting and helping us! Made the whole process less stressful !
Sydney January 2, 2025
Jeff really helped the whole experience go smoothly!
Reply from Jeffrey Senker | Branch Manager | Primary Residential Mortgage, Inc.: Thank you for the fantastic feedback, Sydney. I'm really pleased to hear that your experience was smooth. That's what we aim for at Primary Residential Mortgage, Inc. If you need any further assistance, don't hesitate to reach out. Enjoy your day! - Jeffrey Senker, Branch Manager, Primary Residential Mortgage, Inc.
Carly January 2, 2025
Jeff and the team did a great job!
Reply from Jeffrey Senker | Branch Manager | Primary Residential Mortgage, Inc.: Thrilled to hear that you had a positive experience with us, Carly! Your satisfaction is our top priority, and it's wonderful to know that our efforts hit the mark for you. Thank you for taking the time to give us a perfect rating and for sharing your feedback about our team's performance. Please feel free to reach out for any future needs.
Rebecca P January 1, 2025
Jeff is an awesome lender to work with. He ensured we were always aware of the next steps and how much we owed for each step of the process. Everything was broken down for us which is very helpful being first-time homebuyers.
Reply from Jeffrey Senker | Branch Manager | Primary Residential Mortgage, Inc.: Thank you for leaving such a glowing review, Rebecca! I'm thrilled to hear you had a positive experience working with me. It's always my goal to make the mortgage process as clear and straightforward as possible, especially for first-time homebuyers. I'm glad I could help you through each step and break down the costs for you. Your feedback is truly appreciated. Looking forward to assisting you again in the future.
Timothy John December 18, 2024
Jeff is great. Such an easy guy to work with, extremely responsive and patient with any and all questions. Will be using him on any future home financing decisions
Reply from Jeffrey Senker: thank you Tim for the great review. Hope you have a Happy New Year!