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Customer Reviews

Overall Rating:

213 Review(s)
4.96
Andrew D Freeman September 2, 2024
Jeff is fantastic at communicating and works hard to alleviate any concerns. I can't imagine a more responsive person! Jeff also was able to help me close on my home in a very short amount of time, which was very helpful to my purchase.
Reply from Jeff Thomas: Andrew, I truly appreciate your kind words and support. It was my pleasure to assist you during such an important time and I'm glad I could make the process smooth and efficient for you. Your satisfaction is always my top priority at Primary Residential Mortgage, Inc. If you ever need any further assistance, don't hesitate to ask. Here's to your new home! Cheers, Jeff Thomas.
Courtney Draper August 26, 2024
Excellent communication! Such a smooth transaction! Thank you!
Joey Robbins August 23, 2024
Jeff was great to work with! Everything came together without a hitch.
Reply from Jeff Thomas: Hi Joey! I appreciate the perfect score and your kind words. I'm glad to hear that everything went smoothly. It was a pleasure working with you and assisting with your mortgage needs at Primary Residential Mortgage, Inc. Please don't hesitate to reach out if you need anything in the future. Thanks again!
Roxanne Sparkman August 15, 2024
Jeff was incredible thorough, professional and informative every step through the process. I will gladly include him in future mortgage broker referrals to my client/ buyers
Reply from Jeff Thomas: Thank you, Roxanne! I'm thrilled to hear that you had a positive experience with my team. It was my pleasure to work with you through the process. I look forward to working with you and your clients in the future. I appreciate the high rating and your kind words. It's always my goal to provide thorough, professional, and informative service. Any hiccup that needed attention, you right on top of it. Thanks again for making this a smooth transaction. You can't go wrong with Roxanne as your NC realtor.
Daniel M Aldridge June 16, 2024
Jeff was very responsive and responded to all my questions. Most of the process was online too, which made things faster. When Jeff received new information about our eligibility, he pivoted and got us a better deal.
Reply from Jeff Thomas: I'm thrilled to hear that you had a positive experience with the online process and that I was able to assist in getting you a better deal. I strive to be responsive and adapt to new information as it arises, so it's great to know that was appreciated. Your 5-star review means a lot to me and the whole team at Primary Residential Mortgage, Inc. Looking forward to assisting you in the future, should you need it. Thank you, Daniel. Jeff Thomas