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Customer Reviews

Overall Rating:

654 Review(s)
4.98
John F H May 11, 2024
My experience dealing with Jim was excellent! Jim went above and beyond to help us accomplish what seemed like it was going to be impossible! It was a great experience working with Jim.
Brianna N S May 4, 2024
Jim made me feel knowledgeable and comfortable during each step of the process. He was extremely responsive to questions/concerns and provided consistent check ins along the way.
Patty M April 30, 2024
As always Jim stayed on top of this transaction updating along the way. He prepared the buyer for every step and was thorough and got the job done in plenty of time for settlement!
Reply from Jim Conway: I'm glad to hear that you're satisfied with the transaction, Patty. It was my pleasure to guide you through each step and ensure everything was ready in time for your settlement. Your positive feedback means a lot to us at Primary Residential Mortgage, Inc. Looking forward to assisting you with any future mortgage needs.
Vickie M H April 28, 2024
I am very thankful for Jim's professional, responsive and honest assistance with the whole mortgage process from beginning to end. He made himself available to me via any method of my choice email, business phone or cell phone, which I appreciated and took advantage of. We are grateful for all of Jim's and his team's time they devoted to our home purchase. We were ready to give up until we were referred to Jim.
Eric S P April 24, 2024
Extremely detail oriented and helpful in walking through all fees tied to closing. Closed a second property with Jim within a month of my first because of his transparency, responsiveness, respect and helpfulness.
Reply from Jim Conway: Thank you so much for your positive feedback, Eric! I'm thrilled to hear that you found our process transparent and helpful. It was a pleasure working with you on your properties - your trust in me and Primary Residential Mortgage, Inc. is greatly appreciated. If there's anything else you need in the future, don't hesitate to reach out. Thanks again, Eric!