Nothing means more to us than customer satisfaction.
Since 2009, we've been helping our customers successfully purchase properties or refinance their mortgages by providing the best personalized service and by making sure all of their mortgage needs are met.
Check out what past customers have said about working with us...
Overall Rating:
117 Review(s)
4.87
Myra Aracely
December 4, 2023
He was easy to talk to and well organized. We have a very bizarre schedule and non traditional work hours. He accommodated us very well, despite the difficulties of getting in contact with us. He was very resourceful and a good mentor. This was our first home buying experience. We hope he helps us build our forever home in the future.
Myra Aracely V
December 4, 2023
He was easy to talk to and well organized. We have a very bizarre schedule and non traditional work hours. He accommodated us very well, despite the difficulties of getting in contact with us. He was very resourceful and a good mentor. This was our first home buying experience. We hope he helps us build our forever home in the future.
Reply from James Beutler: Myra, it was so great to get to know you and Joseph this year. It was great to not only get connected through the home buyer education class but a real treat for me to be able to see you all the way through the process. Congrats to you and Joseph, you both worked real hard to get where you are today and I couldn't be more happy for you both! Here's to many years of happiness in your new home! Cheers, James
Donna E
November 26, 2023
Thank you James for your experience and professionalism!
Reply from James Beutler: Thank you Donna! It was great to work with you on this transaction. I truly appreciate the feedback and hope to work with you again sometime soon! -James
Joseph Frank V
November 20, 2023
James was always quick to respond. He was also very knowledgeable and walked us through the whole process. Making sure to thoroughly answer any questions we had before moving on to the next thing.
Reply from James Beutler: Joseph, I greatly appreciate the time you took to share your experience. It was a pleasure to be of service to you, and I'm delighted to hear that you found my responses timely and my guidance helpful throughout the entire process. Your satisfaction is my priority, and I strive to ensure all your questions are fully addressed. Thank you for choosing Primary Residential Mortgage, Inc. and for the 5-star rating. Looking forward to assisting you in your future mortgage needs.
Michael Tucker
November 1, 2023
James is super knowledgeable, patient, and friendly. He taught our first time home buying class and helped us buy a home after. Definitely would recommend! You’ll be in good hands.