Nothing means more to us than customer satisfaction.
Since 2009, we've been helping our customers successfully purchase properties or refinance their mortgages by providing the best personalized service and by making sure all of their mortgage needs are met.
Check out what past customers have said about working with us...
Overall Rating:
221 Review(s)
4.72
Elizabeth S
April 13, 2017
Austin was very professional and on the ball with every step in our loan process. This is our third home and by far the best experience we have received in customer service with a loan officer. We would strongly recommend Austin McKnight to other individuals seeking financial services. We plan on using him on our next home purchase in five years and wouldn't consider using anyone else other than Austin.
Liam S
April 13, 2017
Quick, painless and adaptable.
Allie Haydon
April 13, 2017
We were working with Vince Mazzarese and 2.5 weeks until closing all of a sudden he tells us that they cannot work with us because the home is a manufactured home. We had spoken with him about the specifics about the home from the very beginning, we have emails recording that he knew it was a manufactured home! We had the inspection and appraisal sent to him of course stating the specifics of the manufactured home! He just dumped us right before closing and it's my personal feeling that he felt it was too much work for not enough reward. That was very bad business. Do NOT use this lender. They treat you like crap and he of course wouldn't take our calls after dumping us like that to explain himself further. Stay away!
Reply from Owner: Hi Allie, my deepest apology for your experience. Unfortunately Vince Mazzarese does not work for my location. Believe you were looking for the branch in Lake Dallas, but with further review it doesn't look like he works with PRMI any longer. Which from your experience probably is best. Thank you again for your review and apologize you had a bad experience.
Christerfer Pate
January 1, 2015
Fantastic company to do business with! Austin did a great job on our mortgage!