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Client Reviews

Nothing means more to us than customer satisfaction.

Since 2009, we've been helping our customers successfully purchase properties or refinance their mortgages by providing the best personalized service and by making sure all of their mortgage needs are met. 

Check out what past customers have said about working with us...

Overall Rating:

175 Review(s)
4.81
Carrie S February 20, 2024
We loved working with Alisha! She was very good at explaining all of the ins and outs of our options. She also made us feel comfortable and important. Opening up financially can sometimes feel scary, but she made the entire process smooth.
Reply from Alisha Abbott: Thank you so much for your kind words, Carrie. It was truly a pleasure working with you. I'm thrilled that you felt comfortable and important during the entire process - that's always my goal. I'm here to make financial matters less intimidating and more understandable. I'm glad to know that I was able to achieve this with you. Thank you for choosing Primary Residential Mortgage, Inc. for your financing needs. Don't hesitate to reach out if you have any other questions in the future.
Velva L January 4, 2024
Alisha was always 100% on top of things and made the process so easy and seamless.
Reply from Alisha Abbott: Thank you very much, Velva, for your kind words and high rating! I'm thrilled to hear that you found the process easy and seamless. My goal at Primary Residential Mortgage, Inc. is always to provide the best service possible, and it's great to know that I was able to accomplish that with you. I appreciate your trust in me and look forward to assisting you in the future!
Georgia B December 29, 2023
Very impressed that you found a mortgage company that would work with me would do business with her again
Reply from Alisha Abbott: Thank you so much for your kind words and excellent rating, Georgia. I'm thrilled to hear that you were impressed with the service you received from Primary Residential Mortgage, Inc. I strive to provide the best for my clients and I'm glad I was able to assist you in your journey. Looking forward to the opportunity of working with you again in the future.
Trisha S December 25, 2023
Alisha is pleasant and very easy to work with. She responds quickly and does what she says she’s going to do.
Ryan H December 3, 2023
We always appreciate your professionalism and timeliness. Thanks for a smooth transaction.