Nothing means more to us than customer satisfaction.
Since 2009, we've been helping our customers successfully purchase properties or refinance their mortgages by providing the best personalized service and by making sure all of their mortgage needs are met.
Check out what past customers have said about working with us...
Overall Rating:
134 Review(s)
4.99
Elizabeth Madison B
December 28, 2023
Tammy was amazing. I told her I wanted a house, and she made it happen! She made everything so simple, but also educated me asking the way.
Reply from Tammy Ballard: I'm thrilled to hear that you had such a positive experience, Elizabeth! It was a pleasure helping you achieve your homeownership dream. At Primary Residential Mortgage, Inc, we strive not only to simplify the process but also to ensure our clients are well-informed every step of the way. If you ever have any more questions or need assistance in the future, please don't hesitate to reach out. Thank you so much for the 5-star rating!
Keaira S
December 11, 2023
As a new agent working with you was amazing! Very attentive and always available to answer any questions I had. Thank you!
Reply from Teresa Torris: I'm so pleased to hear that you had a positive experience working with me at Primary Residential Mortgage, Inc. It was a pleasure assisting you, Keaira, especially as a new agent. Being available and attentive to your needs is one of my top priorities. I appreciate your 5-star rating and kind review. If you have any more questions in the future, don't hesitate to reach out. Thank you!
James E G
December 11, 2023
Teresa was a big help during the process of buying my first home. She would go above and beyond to assist me when I had trouble with something. She worked around my work schedule which was also a big help. I would highly recommend her to anyone that is ready to buy a home.
Reply from Teresa Torris: I'm sincerely grateful for your kind review, James. It was my pleasure to assist you in buying your first home and making the process as simple and convenient as possible. You can be sure that I'll continue to provide you and others with the same high level of service. Feel free to reach out if you need any further assistance. It was truly a pleasure working with you. Again, thank you for your recommendation and for choosing Primary Residential Mortgage, Inc.
Nichole B
December 6, 2023
I thank you for everything you do. I am grateful for you
Reply from Tammy Ballard: Thank you so much Nichole, for taking the time to leave such a positive review and rating. Your words mean a lot to me! Here at Primary Residential Mortgage, Inc. we always aim to provide the best service possible and I'm delighted to hear that we've met that goal with you. Please feel free to reach out should you have any further needs. It was truly a pleasure assisting you!
Krista D L
October 20, 2023
Teresa has been supporting us for over a year now with the purchase of our dream build. She constantly kept us updated and informed through out the entire process. Her warm and caring persona made what could be a very stressful experience tolerable. We could not have locked in at a better time without her advice and experience within this business. We will always recommend her due to nothing but positivity when complications arose. We will forever be grateful for Teresa.
Krista & Adam Pierce
Reply from Teresa Torris: Thank you, Krista, for taking the time to leave such a heartfelt review. I understand that building your dream home was a little stressful, but I am pleased and honored that I could make your journey more enjoyable. You were such a delight to work with! Thank you once again for your recommendation and I am happy my team could assist in making your dream build come true. I look forward to serving any future needs you may have. I am just a phone call away!