Nothing means more to us than customer satisfaction.
Since 2009, we've been helping our customers successfully purchase properties or refinance their mortgages by providing the best personalized service and by making sure all of their mortgage needs are met.
Check out what past customers have said about working with us...
Overall Rating:
134 Review(s)
4.99
Renae B
March 28, 2024
Teresa was a joy to work with. She stayed in constant communication which is vital in this business. I really enjoyed working with her and hope to close many more transactions with Teresa!
Reply from Teresa Torris: Thank you for your incredibly generous review, Renae. I always strive to prioritize open and continuous communication to ensure a smooth process for my realtor partners and for our clients. I appreciate your trust and I am more than ready to serve you again in the future. Thank you for the 5-star rating!
Sharian S G
March 14, 2024
Above and Beyond Service was Exceptional. I would highly recommends the company for all your loan needs.
Reply from Teresa Torris: Thank you so much for your positive feedback, Sharian! I'm thrilled to hear you're satisfied with the service you received at Primary Residential Mortgage, Inc. It is my top priority to provide exceptional service and go above and beyond for my clients. I'm glad to have been able to assist you with your loan needs. Your recommendation means a lot to me. Looking forward to assisting you again in the future. Best wishes. - Teresa Torris
Magnolia D
March 12, 2024
She had great Knowledge of the product and addressed how the product could best serve my needs.
Reply from Tammy Ballard: I am thrilled to hear such positive feedback, Magnolia! It's always my goal to provide the best service possible by helping my clients understand our products thoroughly. I'm glad to hear that you felt well-equipped to make the right decisions for your needs. Thank you for taking the time to review my services and for giving me a 5-star rating. I appreciate it immensely and look forward to serving you again at Primary Residential Mortgage, Inc.
Tria K
March 1, 2024
Teresa is an incredible loan officer. Very caring, thoughtful, and thorough in communication.
Reply from Teresa Torris: I greatly appreciate your kind words, Tria. It's always my goal to provide thorough and thoughtful service to my clients, and I'm thrilled to hear you had a positive experience. Your satisfaction is paramount to us at Primary Residential Mortgage, Inc. Thank you for your generous rating and for trusting me with your loan process.
Mary T P
February 20, 2024
Very knowledgeable and responsive
Reply from Teresa Torris: I'm delighted to hear that you found our services at Primary Residential Mortgage, Inc. satisfactory. It means a lot to me to know you appreciated my knowledge and responsiveness. I'm always here to provide the best support possible, and your positive feedback is a great testament to that. Thank you very much for your 5-star rating, Mary. I look forward to working with you again in the future.
Best regards,
Teresa Torris