Nothing means more to us than customer satisfaction.
Since 2009, we've been helping our customers successfully purchase properties or refinance their mortgages by providing the best personalized service and by making sure all of their mortgage needs are met.
Check out what past customers have said about working with us...
Overall Rating:
134 Review(s)
4.99
Stanley B. D
April 15, 2024
Good to work with you!
Jerry W
April 13, 2024
Kept us informed and helped out when we had questions about the loan.
Reply from Tammy Ballard | Loan Officer Non | Primary Residential Mortgage, Inc.: I'm genuinely pleased to learn that you had a positive experience during your loan process, Jerry. Ensuring my clients are well-informed and comfortable with the process is always a priority to me. If you ever have any more questions in the future, feel free to reach out. Thank you for your generous feedback and the five-star rating.
Alesia M
April 5, 2024
Such an honor to work with Tammy Ballard and closing an awesome loan!! Thank you so much for your help and patience.
Reply from Tammy Ballard: I'm incredibly grateful for your positive feedback, Alesia! It was an absolute pleasure to assist you with your loan process. Your words truly mean a lot to me. Patience and teamwork are exactly what we aim for at Primary Residential Mortgage, Inc., and I'm delighted that we hit the mark for you. Thank you once again for your kind words and the great rating. Looking forward to working with you in the future!
Ashlee Bennett S
April 3, 2024
Teresa took great care with us and made sure we knew exactly what was going on. She was fast, responsive and her estimates were spot on. It was a joy navigating our first home buying experience with her.
Reply from Teresa Torris: Thank you very much for your kind review, Ashlee! It was very much a pleasure working with you and Shay, helping you navigate the home buying process. I do strive to make the process as smooth and stress-free as possible with constant and open communication. I am pleased that my team and I were able to assist you and your family purchase your new home! Enjoy making many wonderful memories there!
W. Mark F
April 2, 2024
It is always a pleasure working with Tammy. I am at ease through the entire process. Never a worry!!