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Client Reviews

Nothing means more to us than customer satisfaction.

Since 2009, we've been helping our customers successfully purchase properties or refinance their mortgages by providing the best personalized service and by making sure all of their mortgage needs are met. 

Check out what past customers have said about working with us...

Overall Rating:

160 Review(s)
4.94
Brittany A N October 2, 2023
You really went above and beyond for me. Thank you for taking some of the stress off of my plate. I appreciate all that you did.
Reply from Sean Renfrow: I'm incredibly grateful for your kind words and top rating, Brittany. At Primary Residential Mortgage, Inc., we strive to make the process as stress-free as possible for our customers, so I'm delighted to hear that you felt well taken care of. Remember, if you have any future mortgage needs or questions, don't hesitate to reach out. Thanks again for your trust and support!
Alana T September 30, 2023
Sean, It was a pleasure to work with you and assisting our Buyer, Brittany. I appreciate the updates and promptness of your responses to emails, texts and phone calls. Sincerely, Alana Turk Realtor, RE/MAX Of Orange Beach also dba RE/MAX white Sands (Foley)
Taylor D September 16, 2023
Thank you so much for all of your help!
Pamela Jessica H July 10, 2023
Sean is amazing to work with. He is very involved during the whole process and goes above and beyond to ensure the transaction goes smoothly and that you're getting the best mortgage possible. This is the 2nd home he has helped me to purchase, and I would never use anyone else. He is such a genuine and amiable person, it's liking working with an old friend. When you work with the best, why would you look elsewhere?
Dawn M March 19, 2023
I've known Sean for a long time. It's always a pleasure working with him!