Nothing means more to us than customer satisfaction.
Since 2009, we've been helping our customers successfully purchase properties or refinance their mortgages by providing the best personalized service and by making sure all of their mortgage needs are met.
Check out what past customers have said about working with us...
Overall Rating:
278 Review(s)
4.92
Zem Xander C
July 29, 2022
Cari was so responsive and proactive.
Reply from Cari Maultsby | Loan Officer | Primary Residential Mortgage, Inc.: Thank you Zem & Felix for taking the time to submit a 5 star review!
Enjoy the new place, so glad I was able to help you!
Kimberly L
July 19, 2022
She is amazing. Would definitely use again. Even when things were getting frustrating for she she stayed professional and patient with us. Will recommend her to others and would use her again.
Reply from Torianna Quinn: Hi Kimberly. It was a pleasure to help you into your new home. Thank you for choosing me to help you. you were a great couple to help. if you ever need anything in the future concerning your home, please call me.
thank you
Tammie Lynn H
July 18, 2022
Cari was persistent in getting our loan approved even though there were many obstacles.
Marilynn J S
July 8, 2022
I appreciated all the extra work Cari did for me. I feel like she went above and beyond. I think sometimes she was probably impatient with me because I am very much technically challenged, but she just keep trying to help me through the process , and at times it has its ups and downs. She works very hard for her clients and of that I am very grateful to be one of them. I wish her nothing but continued success. Thanks so much for all you did.
Renee R
May 27, 2022
Torianna was always available to answer our questions, provide guidance, and be kind during a stressful time for us.
Reply from Torianna Quinn: hi Renee, It was a pleasure to work with you, you were always willing to get me the items that I needed as soon as you could, which made my job a little easier. I am so happy that you choose me to help you. If you ever need anything in the future, please call me.