Nothing means more to us than customer satisfaction.
Since 2009, we've been helping our customers successfully purchase properties or refinance their mortgages by providing the best personalized service and by making sure all of their mortgage needs are met.
Check out what past customers have said about working with us...
Overall Rating:
274 Review(s)
4.96
Just November 25, 2024
Eric is amazing to work with! He went above and beyond for us. He made himself available to us 24/7 and took care of any concerns or questions we had. He was truly a blessing. We highly recommend using Eric!
Reply from Owner: I really appreciate the kind words and Congrats again on your new home!
Justin November 24, 2024
Eric is amazing to work with. Anytime we had questions or concerns he would make himself available to us . It didn't matter if it was early morning or late night he would always get back with us. I can't thank him enough for his help throughout this process. We will highly recommend him to anyone we know and we will be using him again in he future. Yall give Eric a raise and keep him happy. He is worth every penny!
Reply from Eric Whitaker: Justin, thank you for such a glowing review! I'm glad to hear that you feel I was able to be there for you at any time you needed. Your satisfaction is paramount and it was my pleasure to assist you throughout this process. Thank you for your kind words and your recommendation, it means a great deal! I look forward to working with you again in the future. Your comment about a raise definitely brought a smile to my face! Thanks once again for your trust in me and Primary Residential Mortgage, Inc.
David Lee November 18, 2024
Grateful for all the help.
Reply from Eric Whitaker: I appreciate your kind words, David. Your feedback means a lot to me. I'm delighted to know that you're satisfied with the service you received from Primary Residential Mortgage, Inc. If you have any other mortgage needs in the future, I'll be more than happy to assist.
Dona Anne Juanita November 5, 2024
Eric is always willing to help, quick to respond and super informative. He doesnt shy away from possible telling the truth and is always super transparent. We absolutely LOVE working with Eric and would recommend any family and friends using him for their mortgage needs.
Reply from Eric Whitaker: Thank you so much for your kind words, Dona. I truly appreciate your feedback and am thrilled to hear that you had a positive experience working with me. Your recommendation means a lot. I pride myself on being transparent and informative, so it's wonderful to know that you recognized and appreciated these qualities. Remember, should you, your family, or friends ever need assistance with mortgage needs in the future, don't hesitate to reach out. Thanks again for choosing Primary Residential Mortgage, Inc. - Eric Whitaker.
David Lee October 18, 2024
Eric kept us informed every step of the way. He navigated challenges without causing us any added stressors so he made everything seem smooth and easy on our end. His whole team was great to work with!
Reply from Eric Whitaker: I appreciate you taking the time to share your experience, David. It's always our aim at Primary Residential Mortgage, Inc. to keep things as stress-free as possible for our clients and I'm glad to hear that you found this to be the case. I'm also happy to hear that you had a positive experience with our team. We strive to provide the best service to our clients and your feedback affirms the hard work we put in every day. Thanks for giving us a perfect rating and for recommending our services. We look forward to working with you again in the future!