Nothing means more to us than customer satisfaction.
Since 2009, we've been helping our customers successfully purchase properties or refinance their mortgages by providing the best personalized service and by making sure all of their mortgage needs are met.
Check out what past customers have said about working with us...
Overall Rating:
274 Review(s)
4.96
Jacob December 25, 2024
We're returning customers, and as expected, Eric didn't disappoint. We worked with him to get our first house, and now, he helped us close on our second home in record time. Thanks to his efforts, we were able to start moving in ahead of the holidays, which was not a foregone conclusion! As before, he walked us through every step of the process, kept us informed, and was very generous with his time and his advice. Eric and his team are consummate professionals. Getting a loan isn't exactly our idea of a good time, but Eric really helps to make it as enjoyable and stress-free as possible. We heartily recommend him to anyone and everyone!
Reply from Eric Whitaker: Hi Jacob, your words really made my day! It was a joy to assist you for the second time in securing your home loan. I'm thrilled that we could help you close in time for the holidays. At Primary Residential Mortgage, Inc., we strive to make the loan process as simple and stress-free as possible and it's rewarding to hear that you had a positive experience. I'm glad you appreciated the constant updates and found my advice helpful. Thank you so much for your hearty recommendation and your great review. Here's to more successful closings in the future!
Wendy Brumfield December 13, 2024
We choose Eric for all mortgage needs as he is the best! He’s highly communicative, responsive, and knowledgeable. We are incredibly grateful for a smooth and quick transaction! Thank you, Eric!
Wendy December 12, 2024
We continue to choose Eric for our mortgage needs He is highly communicative, thorough, and Very responsive . We are incredibly grateful to have had Eric's knowledge and expertise throughout this process . Thank you!
Reply from Eric Whitaker: Thank You so much for the review and trusting me with your repeat business!!!
Jason Don December 9, 2024
Great customer service.
Reply from Eric Whitaker: I really appreciate you and Wendy trusting me game with your repeat business. Enjoy the beautiful new home!!!
Kelly November 27, 2024
You were awesome as always!
Reply from Eric Whitaker: I'm glad to hear you had such a positive experience, Kelly! Your feedback is greatly appreciated. It's rewarding to know I was able to meet your expectations. Thanks for choosing Primary Residential Mortgage, Inc. I'm always here to assist you with any of your future needs.