Nothing means more to us than customer satisfaction.
Since 2009, we've been helping our customers successfully purchase properties or refinance their mortgages by providing the best personalized service and by making sure all of their mortgage needs are met.
Check out what past customers have said about working with us...
Overall Rating:
276 Review(s)
4.96
rick flores June 12, 2025
This is the fourth home I have purchased and by FAR the easiest, most enjoyable and zero stress experience I have had purchasing a home, Eric went above and Beyond to answer any questions or resolve any concerns that I had at any point and was great to work with. I will definitely Be recommending him to anyone purchasing a home and is definitely my go to for any other Mortgage needs in the future.
Ricardo June 11, 2025
This was the fourth home that I have purchased and Eric by far made it the easiest, most enjoyable, and a completely stress-free experience that I have had. He went above and beyond to answer any questions or resolve any concerns that I may have had and was great to work with. Th is no doubt that I will be recommending him to anyone looking to purchase a home or if I ever may purchase another one in the future.
Reply from Eric Whitaker | Branch Manager | Primary Residential Mortgage, Inc.: I'm thrilled to hear that your home-buying experience was seamless and enjoyable. It was a pleasure assisting you, and I truly appreciate your kind words and recommendation. If you ever have any future needs, feel free to reach out.
Yesenia March 16, 2025
Eric was very informative and helpful. Eric worked very hard and kept us updated on every stage of our home buying journey. Thank you, Eric!
Reply from Eric Whitaker: I'm thrilled to hear that you found the information and updates helpful throughout your home buying journey. It was a pleasure assisting you, Yesenia, and I'm grateful for your kind words. Thank you for choosing Primary Residential Mortgage, Inc.
Taylor March 15, 2025
We were not the easiest clients to deal with by any means. Eric stuck with us and made sure we were able to get into the house that perfectly fits us!
Reply from Eric Whitaker: I'm thrilled to hear that we were able to find the perfect home for you. It was a pleasure working with you, and I'm glad I could assist throughout the process. Thank you for your kind words and trust in me.
Kerri February 24, 2025
It was very easy to work with Eric, he was knowledgable and friendyou . He made my closing a breeze .
Reply from Eric Whitaker: Kerri, I'm thrilled to hear that you had such a positive experience! Making the closing process easy and stress-free is always my goal, and I'm glad I could help guide you through it. Thank you for trusting me with your home finance needs. If you have any more questions or need assistance in the future, I'm here to help!