Responsiveness. I could send Devin a message and before end of day, typically within an hour, I would have a response. If he was waiting.one.to complete a document, we would check-in each day to find out if I had any questions.
Reply from Devin Rosa: I am thrilled to hear that you appreciated my responsiveness, Matthew. At Primary Residential Mortgage, Inc., we understand that quick and clear communication is key to a successful mortgage process. I'm glad I could assist you in completing your documents, and answer all your questions in a timely manner. Thank you for giving me a perfect rating. It was a pleasure working with you!