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Customer Reviews

Overall Rating:

36 Review(s)
4.97
Dorcas A April 3, 2024
Devin was very helpful throughout the process. He wasn’t just a loan officer, he became a family as well. He was always available and willing to answer all the difficult questions. Thank you for being there for my family! We really appreciate your help
Reply from Devin Rosa: I'm truly humbled by your kind words, Dorcas. It was an absolute pleasure to be there for you and your family during the loan process. Your satisfaction is my top priority, and I'm glad I could make the process easier for you. Don't hesitate to reach out if you need anything in the future. Thank you for choosing Primary Residential Mortgage, Inc. and for your superb rating.
Matthew S A September 9, 2023
Responsiveness. I could send Devin a message and before end of day, typically within an hour, I would have a response. If he was waiting.one.to complete a document, we would check-in each day to find out if I had any questions.
Reply from Devin Rosa: I am thrilled to hear that you appreciated my responsiveness, Matthew. At Primary Residential Mortgage, Inc., we understand that quick and clear communication is key to a successful mortgage process. I'm glad I could assist you in completing your documents, and answer all your questions in a timely manner. Thank you for giving me a perfect rating. It was a pleasure working with you!
Cheyenne Perreault August 6, 2023
Devin was so helpful. Made everything much easier. I hadn’t know the first step of buying a house, Devin helped me with everything and answers any questions I had throughout the process. Great to work with highly recommend
Cheyenne B P August 6, 2023
Devin was great with helping me understand everything as a first time homebuyer and assured me if I had any questions to reach out. He was on top of everything and made the process go by as quick as possible and he was also very patient with everything as well. Great experience and wonderful person to work with.
Reply from Devin Rosa: Thank you very much Cheyenne for your kind words. It was my pleasure to work with you and I'm glad to hear that I was able to help you understand everything as a first time homebuyer. I am committed to providing excellent customer service and I'm glad that I was able to make the process go quickly and smoothly. I'm always here to answer any questions you may have. Thank you for your review.
Andry June 27, 2023
Devin is one of the best, he help me and husband on everything we needed and thanks to all his work we god our dream home….. thank you Devin!