utm_source=website&utm_medium=direct&utm_campaign=sitefinity

Testimonials

Nothing means more to us than customer satisfaction.

Since 2009, we've been helping our customers successfully purchase properties or refinance their mortgages by providing the best personalized service and by making sure all of their mortgage needs are met. 

Check out what past customers have said about working with us...

Overall Rating:

95 Review(s)
4.96
Terri F September 27, 2023
We actually settled early and it went smoothly.
Casey R September 18, 2023
Excellent experience from start to finish. Always available and always had answers regarding the status of the financial side of the transaction. Look forward to working with Alex again.
Winnie M September 16, 2023
Alex was of great help!! She walked with us every step of the way and answered all our questions promptly. Would 100% recommend her to my friends.
Reply from Alex Contant: I'm truly grateful for your kind review, Winnie! Your words made my day. It was my pleasure to assist you through the process and answer your questions. Your satisfaction is my top priority. I'm here if you need any future assistance, and a big thank you for your recommendation. Best wishes. -Alex Contant, Primary Residential Mortgage, Inc.
Michelle R September 6, 2023
You are the best!
Christian F September 4, 2023
Alex was my primary contact from initial loan request to the final approval. Lindsay Reed served a secondary role for a limited timeframe. Alex basically represented PRMI in terms of reputation. Her attitude was construed as dedicated to me as the only customer in her life, sort of speak. Not one inquiry was missed, and she stayed with me from cradle to grave in my business transaction. Alex also catered to my hearing loss and handled exceptions without delay. I was impressed and I have experienced considerable variation of services over the years. If I get a loan again, I would specifically ask for Alex. I am just sorry I never got to meet her in person. Christian Fox 204 Steeplechase Cir. Wilmington, DE 19808
Reply from Alex Contant: I'm truly delighted to learn of your positive experience, Christian. At Primary Residential Mortgage, Inc., we strive to provide exceptional service and it's heartening to know that I was able to meet your expectations. I'm glad that I could assist in making the loan process smooth and efficient for you, despite the challenge of your hearing loss. Transparency and dedication are values we hold dear and I'm glad that reflected in our interaction. Your kind words truly mean a lot and I'm grateful for your trust in me and PRMI. Although we didn't get a chance to meet in person this time, I'd be more than happy to assist with any future loan needs you may have. Thank you for choosing us and for your kind review. Sincere regards, Alex Contant