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Testimonials

Nothing means more to us than customer satisfaction.

Since 2009, we've been helping our customers successfully purchase properties or refinance their mortgages by providing the best personalized service and by making sure all of their mortgage needs are met. 

Check out what past customers have said about working with us...

Overall Rating:

95 Review(s)
4.96
Amy M January 1, 2024
Alex saved the sale! My clients had another lender who promised it would work and it didn’t. Alex came in and my clients were able to close on their renovation loan in less than one month!!!
Ingram F December 28, 2023
Bryan consistently goes above and beyond for everyone that he works with. From his clients, to his partners, and all those involved, he provides clear and concise communication. That coupled with his expertise in mortgages, and diligent efforts throughout, create a fantastic experience when working with him. If you need help getting a loan for a home or refinancing your home he should be your first call!
Reply from Bryan Perkins | Loan Officer | Primary Residential Mortgage, Inc.: Thank you for your kind words and truly is always a pleasure chatting with yourself and the families you serve!
Kelly M December 23, 2023
He stayed in touch throughout the process and kept me notified when things changed and what documentation he needed.
Reply from Bryan Perkins | Loan Officer | Primary Residential Mortgage, Inc.: It was my pleasure assisting you through the buying process and securing your financing for your new home purchase! Congratulations and wishing for many years of happiness in your home!
Curt B H December 8, 2023
Alex Contant was always available for questions and confirmations. Her communication around requirements and options for getting approved for my mortgage were always clear and understandable. Working with Alex and PRMI was always predictable, professional, and never stressful. Thanks for helping purchase my new home.
Reply from Alex Contant: I'm truly grateful for your kind words, Curt. It's fantastic to hear you found our communication and mortgage approval process to be clear and understandable. At Primary Residential Mortgage, Inc., our goal is to make the home buying experience as smooth and stress-free as possible. Hearing that we achieved this for you brings me immeasurable joy. It was an absolute pleasure to assist you in purchasing your new home. Should you need anything in the future, don't hesitate to reach out. Thanks again for your feedback and for the 5-star rating!
Brittney E F November 28, 2023
Bryan was very communicative during the process. From the beginning, he told us our option, the best route for us to go and really showed he wanted us to have a good experience. He told us what to expect and how to move forward, everything we needed etc. he made this as painless and worry free as possible!
Reply from Bryan Perkins: I'm truly grateful for your positive feedback, Brittney. It's my priority to ensure a smooth and worry-free process for all of my clients here at Primary Residential Mortgage, Inc. It was a pleasure guiding you through your options and the steps needed to move forward. I'm glad to hear that you found the experience to be a good one. Your satisfaction is my main goal. Thank you for the 5-star review and for choosing me as your partner in this process. Please feel free to reach out if you have any further needs or questions.