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Testimonials

We are dedicated to ensuring that each and every customer has a personal, positive home loan experience.  Take a look at what a few of our recent customers had to say about their experience:  

Overall Rating:

346 Review(s)
4.9
Barry H L January 25, 2024
Greatly appreciated the weekly Tuesday morning status update call!
Athlyn K January 15, 2024
David you were a pleasure to work with from start to finish! Spot on with weekly updates and eager to answer any questions or concerns. I would recommend you to any client of mine!!
Katherine L H December 28, 2023
Did a great job presenting us with all the opportunities between VA or conventional loans with the way interest rates are right now.
Reply from Brooke Baugher: I'm thrilled to hear that you had a positive experience, Katherine! Assisting with all available loan options, including VA and conventional loans, is part of my commitment to ensure you make the best decision for your circumstances. With fluctuating interest rates, it's all the more critical to present all opportunities. Thank you for your kind review and for giving me a perfect rating. Your satisfaction is my top priority at Primary Residential Mortgage, Inc. If you have any other questions or need further assistance, please don't hesitate to let me know.
Josh Cormier December 17, 2023
Paul and I shared a buyer who had sadly been priced out of the home market. We worked with the buyer for THREE years before successfully getting her into a home. In that time Paul was a constant advocate and ally for the buyer. He sent countless financial scenarios with a prompt turnaround time. He dutifully nurtured and served the buyer through the entire process. Very impressed with Paul’s character and work ethic.
Katrina Aamoth December 3, 2023
Paul is the best! My husband & I are first-time home buyers, so having Paul by our side to navigate the home purchase process was a must. We would email (& even text him) about residences that we would just see and he was always so communicative, polite, honest and knowledgeable about the market. Paul worked with us on different offer scenarios that could work with our budget and loan rates, he always made sure we were comfortable with numbers & our need to not be house-broke first-time homebuyers. Thank you Paul for all of your help in securing our first home in Idaho!