Nothing means more to us than customer satisfaction.
Since 2009, we've been helping our customers successfully purchase properties or refinance their mortgages by providing the best personalized service and by making sure all of their mortgage needs are met.
Check out what past customers have said about working with us...
Overall Rating:
1701 Review(s)
4.92
Rebecca L
March 13, 2024
Ease and clarity of communication and availability. I felt like we were always in good hands and I could ask all the questions I needed to.
Reply from Chad Piunti | Loan Officer/Sales Manager | Primary Residential Mortgage, Inc.: Thanks, Rebecca! I am glad you were so happy with the process. We enjoyed working with you guys as well.
Gabriella O
March 12, 2024
Jeff is extremely knowledgeable, approachable, patient. I could tell from our first conversation that Jeff had our best interest in mind and that never changed throughout our whole homebuying process. I look forward to continuing to work with Jeff in the future.
Reply from Jeff Gunther: Thank you so much, Gabriella, for your kind words and excellent review. It was a pleasure to help guide you through the home buying process. I'm thrilled to hear that you felt supported and well-informed every step of the way. Your trust and satisfaction are my top priorities. I look forward to assisting you in the future with any mortgage needs you may have. Thank you for choosing Primary Residential Mortgage, Inc.
Laura Jean S
March 12, 2024
Brian was proactive and explained the process clearly to us ahead of time. He was responsive and followed up immediately when needed. Our closing was smooth and as stress free as we hoped. Thank you, Brian!
Reply from Brian Kesler: I'm incredibly grateful for your positive review, Laura. Your feedback confirms for me that communication is integral to the mortgage process and it makes me glad that I was able to provide this level of service for you. It was great meeting you at closing and iam glad everything was so smooth. It was an absolute pleasure working with you. Thank you for choosing Primary Residential Mortgage, Inc. for your home financing needs.
Stephen Fairbanks S
March 12, 2024
Brian was easy to work with, knowledgeable, and responsive. It was great.
Reply from Brian Kesler: I'm sincerely grateful for your kind words, Stephen. I strive to provide the best service possible and I'm glad to hear that you had a positive experience. It was a pleasure working with you and I hope to have the opportunity to assist you again in the future. Thank you for choosing Primary Residential Mortgage, Inc. and for your 5-star rating! - Brian Kesler
Catherine C
March 11, 2024
First time working with Brian and could not have asked for a smoother transaction for my clients! I'm looking forward to doing more business together SOON!
Reply from Brian Kesler: I appreciate the opportunity and look forward to growing our businesses together!